Customer Service Administrative Assistant

Nu Fruit Pty Ltd; Wangaratta; On-site; AUD 34,000 - 41,000; Part time

Job summary

Nu Fruit Pty Ltd in Wangaratta, Victoria, is a locally owned wholesale fruit and vegetable supplier that is expanding rapidly. We are seeking a Customer Service Administration Assistant to join our office team in a part-time permanent capacity (30 hours per week).

The successful candidate will handle customer inquiries by phone, email, and in person, manage sales orders, and provide product knowledge on seasonal availability.

Qualifications

• Strong multitasking abilities in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Confident computer literacy with the ability to quickly learn internal systems.

Responsibilities

• Respond to customer inquiries across phone, email, and face-to-face channels with a high level of professionalism and promptness.
• Accurately enter and manage sales orders, adjustments, and credit requests using our order management system.
• Proactively keep customers informed about product availability, delivery timelines, and any potential issues or delays.
• Offer detailed product knowledge, including seasonal availability and specifications.

Skills

Multitasking

Communication

Interpersonal skills

Computer literacy

Job description

Customer Service Administrative Assistant

Nufruit PTY LTD located in Wangaratta Victoria, is locally owned and operated fruit and vegetable wholesaler that is rapidly growing and expanding.

We are seeking to appoint a Customer Service Administration Assistant to join our office team in a Part Time Permanent capacity- 30 hours per week.

Monday-Thursday between the hours of 7.30am - 4.00pm with occasional Sunday, and public holiday work. Penalty rates apply.

Key Responsibilities:

• Respond to customer inquiries across phone, email, and face-to-face channels with a high level of professionalism and promptness
• Accurately enter and manage sales orders, adjustments, and credit requests using our order management system
• Proactively keep customers informed about product availability, delivery timelines, and any potential issues or delays
• Offer detailed product knowledge, including seasonal availability and specifications

What We’re Looking For:

• Strong multitasking abilities and the capacity to remain organised in a fast-paced environment
• Excellent communication and interpersonal skills
• Confident computer literacy with the ability to quickly learn internal systems

Position closes Wednesday 4th November 12.00pm- please note we may fill this position with the right candidate prior to the closing date.