Administration & Sales Support Assistant – Part Time

ABZ NSW PTY LTD; Sydney; On-site; AUD 40,000 - 52,000; Part time

Benefits offered by this job

Flexible hours

Training provided

Part-time role

Job summary

ABZ NSW PTY LTD is seeking a reliable Administration & Sales Support Assistant for a part-time role in Sydney. The position involves office administration, customer service, inventory management, and accounts support, with a flexible 16-24 hour weekly schedule.

You will support the sales team, enter orders, maintain pricing and product information, and handle payments and documentation. Training is provided and the team environment is friendly and growing.

Qualifications

• Reliable, organised and takes initiative.
• Strong attention to detail and good written/verbal communication.
• Confident speaking with customers over the phone.
• Comfortable using spreadsheets and business software.

Responsibilities

• Answering incoming phone calls and responding to customer enquiries.
• Managing inventory and product information in Xero.
• Entering customer orders and preparing invoices.
• Processing sales documentation and following up overdue payments.
• Assisting accounts receivable and recording payments.
• Supporting the sales team with customer accounts, orders and pricing.
• Providing field sales support and assisting in customer visits.

Skills

Attention to detail

Verbal communication

Phone etiquette

Spreadsheet literacy

Customer service

Tools

Xero

Job description

ABZ NSW is a growing food wholesale and distribution business supplying supermarkets, grocery stores, restaurants and other businesses across Australia. We are looking for a reliable and organised Administration & Sales Support Assistant to join our team on a part-time basis, working approximately 16-24 hours per week. This is a varied role combining office administration, customer service, inventory management, accounts support and assistance to our sales team. It would suit someone who enjoys taking responsibility, communicating with customers and helping keep the day-to-day operations of a busy wholesale business organised.

Key responsibilities

Answering incoming phone calls and responding to customer enquiries

Managing and maintaining inventory and product information in Xero

Entering customer orders, preparing invoices and processing sales documentation

Following up customers regarding outstanding and overdue payments

Assisting with accounts receivable and maintaining accurate payment records

Supporting the sales team with customer accounts, orders, pricing and product information

Providing field sales support, including assisting the sales team with customer visits when required

Contacting existing customers regarding orders, promotions and new products

Assisting with new customer enquiries and maintaining customer records

Updating product pricing, stock information and customer details in company systems

About you

Reliable, organised and takes initiative

Strong attention to detail

Confident speaking with customers over the phone

Good written and verbal communication skills

Comfortable following up customers regarding payments

Good computer skills and confident using spreadsheets and business software

Can manage multiple tasks and prioritise workload

Comfortable working independently as well as part of a team

Positive and professional attitude

Previous administration, accounts, customer service or sales support experience

Part-time role – 24 hours per week

Opportunity for flexible working days/hours by agreement

Variety across administration, accounts, inventory and sales

Training provided

Friendly and growing team environment

Opportunity to take on greater responsibility as the business grows

Hands-on experience across multiple areas of a wholesale distribution business

About us

ABZ NSW is a growing food wholesale and distribution business supplying supermarkets, grocery stores, restaurants and other businesses across Australia.