Customer Service & Admin Officer – Mobility Aids

Davies Stewart; Adelaide; On-site; AUD 50,000 - 65,000; Full time

Job summary

Davies Stewart, in partnership with Moveability Australia, seeks a Customer Service Officer for the Adelaide team. The role focuses on compassionate client care, admin support, and sales assistance to ensure smooth daily operations and high-quality service.

The successful candidate will have strong communication, organisational skills, and the ability to work with diverse clients and teams. A valid driver’s licence and background checks are required.

Qualifications

• Experience in customer service or administrative support, ideally within health, equipment, or community sector.
• Proficient with Microsoft Office and POS systems (Retail Express is a plus).
• Excellent communication, empathy, and patience with diverse clients.
• Strong organisational skills and ability to prioritise tasks in a dynamic environment.
• Willing to obtain background checks (police clearance, Working with Children/Vulnerable Persons/NDIS clearances). The company can assist.

Responsibilities

• Customer Care & Sales Support: greet visitors, assess needs, provide information and quotes, ensure satisfaction from enquiry to delivery.
• POS & Administration: manage POS system, process invoices, receipts, delivery paperwork, and product schedules.
• Team Coordination: act as central contact, help with meetings, maintain office procedures, provide admin support.
• Compliance & Confidentiality: handle sensitive records, WHS compliance, and adhere to policies.

Skills

Customer service

Administrative support

Microsoft Office

POS systems

Communication skills

Empathy & patience

Organisational skills

Driver's licence

Background checks

Tools

Retail Express

Job description

Davies Stewart, in partnership with Moveability Australia, seeks a Customer Service Officer for the Adelaide team. The role focuses on compassionate client care, admin support, and sales assistance to ensure smooth daily operations and high-quality service.

The successful candidate will have strong communication, organisational skills, and the ability to work with diverse clients and teams. A valid driver’s licence and background checks are required.