Administration & Customer Service Coordinator

Ive Group; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid working flexibility

Career development opportunities

Balanced role

Job summary

IVE Group in Acacia Ridge, QLD is seeking an Administration & Customer Service Coordinator to support campaigns and coordinate administration within a hybrid working setup.

This role suits someone starting their career or seeking balance, offering stability, learning opportunities, and a structured workload in a fast-moving marketing services environment.

Qualifications

• A strong work ethic and willingness to learn or contribute your experience.
• Clear communication skills and a professional, approachable style.
• Excellent organisational skills and attention to detail.
• Positive, team-first attitude and reliability.

Responsibilities

• Coordinate catalogue & flyer campaigns from planning through to delivery.
• Support internal teams and external stakeholders with admin and updates.
• Communicate with contractors via phone, email, and messaging systems.
• Liaise with distributors to ensure campaigns are delivered on time.
• Keep everything organised, accurate, and moving forward.
• Contribute to a safe, positive, and supportive workplace.

Skills

Strong work ethic

Clear communication

Organisational skills

Team-first attitude

Reliability

Willingness to learn

Job description

Administration & Customer Service Coordinator

Based in Acacia Ridge, QLD – Some flexibility with WFH options

Whether you're at the beginning of your career or ready to trade pace for balance without losing purpose, this role offers both opportunity and stability.

Join a fast-moving team where you’ll build real skills, contribute to meaningful work, and be part of something bigger. This is a role where you’ll learn quickly, stay engaged, and make a genuine impact, without the chaos of unpredictable hours.

What you’ll be doing

• Coordinate catalogue & flyer campaigns from planning through to delivery
• Support internal teams and external stakeholders with admin and updates
• Communicate with contractors via phone, email, and messaging systems
• Liaise with distributors to ensure campaigns are delivered on time
• Keep everything organised, accurate, and moving forward
• Contribute to a safe, positive, and supportive workplace

What we’re looking for

• A strong work ethic and willingness to learn or contribute your experience
• Clear communication skills and a professional, approachable style
• Good organisational skills and attention to detail
• A positive, team-first attitude
• Someone reliable who takes pride in getting things done properly

Why this role stands out

• A genuine mix of learning, stability, and responsibility
• Career development opportunities if you’re starting out
• A structured, balanced role for those seeking a steadier pace
• Hybrid working flexibility
• A supportive team that values both energy and experience

Who we are

We’re part of one of Australia’s leading marketing services groups, delivering campaigns that reach 17 million people across 7 million homes every week. From idea to execution, we help brands connect with audiences at scale.