Admin Assistant — Customer Service & Vehicle Scheduling

Spannerman Autocare; Mackay Regional; Sur place; AUD 42 000 - 52 000; Plein temps

Résumé du poste

Spannerman Autocare in Mackay CBD, Queensland is seeking an Admin Assistant who is bright, cheerful and a responsible team player with a passion for customer service. You will thrive on talking with customers, organizing workflow and keeping accurate records.

This full-time role covers bookings, invoicing, filing, payments, and daily admin tasks, with support to the Office Administrator and Workshop Manager. A current manual driving licence and Microsoft Office skills are essential.

Qualifications

• Must have current manual driver's licence (Provisional or Open Class).
• Driving record on request.
• Current phone references – personal and professional.
• Previous customer / client service experience (desired not essential).
• Proficiency in the Microsoft suite, and general computer literacy to navigate cloud-based programs including our workshop database.

Responsabilités

• Checking-in and Checking-Out of customers and their vehicles including the handling of payments.
• Vehicle Bookings
• Customer Invoicing
• Filing
• Answering incoming calls and fielding inquiries
• Updating database as required
• Errands as required
• Job card preparation
• End of Day Payment Reconciliations
• Support to Office Administrator & Workshop Manager as required

Connaissances

Customer service

Communication

Multi-tasking

Attention to detail

Organised

Reliable

Punctual

Professional presentation

Outils

Microsoft Office

Cloud-based programs

Workshop database

Description du poste

Spannerman Autocare in Mackay CBD, Queensland is seeking an Admin Assistant who is bright, cheerful and a responsible team player with a passion for customer service. You will thrive on talking with customers, organizing workflow and keeping accurate records.

This full-time role covers bookings, invoicing, filing, payments, and daily admin tasks, with support to the Office Administrator and Workshop Manager. A current manual driving licence and Microsoft Office skills are essential.