Customer Support & Scheduling Coordinator — Gold Coast

seek.com.au; Gold Coast City; On-site; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Onsite parking

Job summary

SEEK is seeking a highly organised Customer Support & Scheduling Administrator for our Gold Coast office. You will register new jobs within KPI timelines, coordinate bookings, support day-to-day operations and deliver exceptional customer service to clients.

As first point of contact, you’ll ensure schedules and communications are managed efficiently in a fast-paced team environment. This permanent full-time role offers Monday to Friday hours (8:30am–5:00pm) with onsite parking and easy access

Qualifications

• Experience in the insurance, building, or restoration industry is desirable but not essential
• Confident and professional phone manner with strong written communication skills
• Exceptional attention to detail and the ability to multitask effectively
• Comfortable managing competing priorities in a fast-paced environment
• Strong computer and administrative skills
• Proactive and reliable, with a natural ability to follow up and take initiative
• Permanent, full-time role with predictable Monday to Friday hours (8:30am-5:00pm)
• Modern Gold Coast office with onsite parking and easy access from the M1
• Above Award Rates: $70,000 per annum + Superannuation

Responsibilities

• Register new jobs within KPI timelines
• Coordinate bookings and support day-to-day operations
• Deliver exceptional customer service to clients and customers
• Manage schedules and communications efficiently

Skills

Attention to detail

Customer service

Phone communication

Organisational skills

Multitasking

Job description

SEEK is seeking a highly organised Customer Support & Scheduling Administrator for our Gold Coast office. You will register new jobs within KPI timelines, coordinate bookings, support day-to-day operations and deliver exceptional customer service to clients.

As first point of contact, you’ll ensure schedules and communications are managed efficiently in a fast-paced team environment. This permanent full-time role offers Monday to Friday hours (8:30am–5:00pm) with onsite parking and easy access