Curious IT Support & Solutions Analyst (Hybrid)

Peace of mind IT; City of Melbourne; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

Peace of Mind IT is seeking a naturally curious IT analyst in Melbourne for a 6-month contract. The role offers hybrid work (2 days in the office, 3 days from home) with flexible hours and occasional client site visits.

Ideal for someone who loves digging into how systems work and learning from every ticket. Key requirements include Windows/Mac environments, Office proficiency, networking, IP telephony, and cloud services experience.

Qualifications

• Strong knowledge of Windows and Mac environments.
• Proficiency with Microsoft Office.
• Good grasp of networking (routers, switches, firewalls).
• Familiarity with IP Telephony solutions.
• Experience with cloud services (Office 365 / Google Workspace).
• Cybersecurity awareness and sharp problem solving instincts.

Skills

Windows & Mac environments

Microsoft Office

Networking

IP Telephony

Cloud services

Cybersecurity awareness

Customer focus

Curiosity & learning

Job description

Peace of Mind IT is seeking a naturally curious IT analyst in Melbourne for a 6-month contract. The role offers hybrid work (2 days in the office, 3 days from home) with flexible hours and occasional client site visits.

Ideal for someone who loves digging into how systems work and learning from every ticket. Key requirements include Windows/Mac environments, Office proficiency, networking, IP telephony, and cloud services experience.