CRM Data & Insights Lead for Fundraising

The Florey; Melbourne; On-site; AUD 96,000 - 104,000; Full time

Benefits offered by this job

Salary packaging

Superannuation up to 17%

Job summary

The Florey is seeking a CRM Specialist to drive fundraising data, systems and insights from the Parkville campus. You will own admin, governance and reporting across our CRM ecosystem to support donor relations and stakeholder engagement.

You will partner with Development, Finance and IT to deliver dashboards, data quality and system improvements, plus user training and change management to enable evidence-based decisions.

Qualifications

• CRM platform administration experience in fundraising or stakeholder engagement.
• Strong data management, reporting and analytics capabilities.
• Experience creating dashboards and performance insights.

Responsibilities

• Administer and optimize the CRM platform.
• Manage data governance, security, and privacy.
• Develop dashboards, reports and insights for fundraising.
• Lead system upgrades, integrations and migrations.
• Provide user training and change management support.

Skills

CRM administration

Data management

Reporting & analytics

Stakeholder engagement

Project coordination

Communication

Attention to detail

Tools

Raiser's Edge NXT

Job description

The Florey is seeking a CRM Specialist to drive fundraising data, systems and insights from the Parkville campus. You will own admin, governance and reporting across our CRM ecosystem to support donor relations and stakeholder engagement.

You will partner with Development, Finance and IT to deliver dashboards, data quality and system improvements, plus user training and change management to enable evidence-based decisions.