Credit Control Supervisor

AccountAbility Recruitment; Sydney; Hybrid; AUD 100,000 - 120,000; Full time

Benefits offered by this job

Hybrid work arrangement

Career progression opportunities

Learning and development focus

Strong team leadership exposure

Sydney CBD location with transport

Global organisation experience

Job summary

AccountAbility Recruitment in Sydney CBD is seeking a Credit Control Supervisor to lead a high-performing team and drive process improvements, with a balance of hands-on leadership and strategic oversight.

This role focuses on reporting, ageing analysis, stakeholder engagement and performance management, with hybrid 2 days from home and strong opportunities for progression within a large global organisation.

Qualifications

• Experience in Credit Control, AR or Collections.
• Proven leadership/mentoring experience.
• Strong reporting, analytics and problem-solving skills.
• Excellent communication and stakeholder management.
• Advanced Excel and reporting capabilities.
• Experience in a large, fast-paced organisation.
• Australian working rights.

Responsibilities

• Lead a high-performing credit team, driving process improvements and efficiency.
• Key focus on reporting, analysis and stakeholder engagement.
• Lead, coach and develop a Credit Control team.
• Support the Credit Control Manager with team performance, workflow management and strategic initiatives.
• Review reporting, ageing analysis and collection performance metrics.
• Monitor team KPIs and identify opportunities for process improvement.
• Deliver meaningful reporting and analysis to support business decision-making.
• Escalate and resolve complex issues while supporting team development.
• Drive improvements across collections, cash allocation and debtor management processes.
• Support projects, system enhancements and business transformation initiatives.
• Act as a key point of contact for reporting, compliance and operational performance.

Skills

Leadership

Excel

Reporting & Analysis

Stakeholder Management

Communication

Job description

Credit Control Supervisor

* $100,000 - $120,000 + Super | Sydney CBD | 2 Days WFH

Join a global business where you'll lead, influence and analyse performance, with minimal involvement in day-to-day collections and transactions.

BENEFITS

• Hybrid working arrangement with 3 days in the office and 2 days from home
• Opportunity to move into a more strategic leadership-focused position
• Lead and develop both local and offshore team members
• Join a large global organisation offering future career progression opportunities
• Strong focus on learning, development and internal mobility
• Exposure to business transformation and system improvement projects
• Supportive and collaborative leadership team
• Sydney CBD location with excellent transport access
• Excellent reputation for employee development and career growth

THE ROLE

• Lead a high-performing credit team, driving process improvements and efficiency
• Key focus on reporting, analysis and stakeholder engagement
• Lead, coach and develop a Credit Control team
• Support the Credit Control Manager with team performance, workflow management and strategic initiatives
• Review reporting, ageing analysis and collection performance metrics
• Monitor team KPIs and identify opportunities for process improvement
• Deliver meaningful reporting and analysis to support business decision-making
• Escalate and resolve complex issues while supporting team development
• Drive improvements across collections, cash allocation and debtor management processes
• Support projects, system enhancements and business transformation initiatives
• Act as a key point of contact for reporting, compliance and operational performance

THE PERSON

• Previous experience within Credit Control, AR or Collections environments
• Demonstrated team leadership, supervisory or mentoring experienceLooking to transition from a hands-on operational role into a broader leadership position
• Strong reporting, analysis and problem-solving capabilities
• Excellent communication and stakeholder management skills
• Strong Excel and reporting skills
• Experience working within a large, fast-paced organisation
• Passion for developing people and improving processes
• Ambitious and motivated to progress into future leadership opportunities
• Full Australian working rights required for this contract opportunity

If you're currently a Senior Credit Controller, Credit Team Leader or Accounts Receivable Supervisor looking to spend less time on BAU processing and more time leading people, analysing performance and influencing business outcomes, this role offers an excellent next step in your career.