Credit Manager

Talent Map Group Pty Ltd; City of Melbourne; On-site; AUD 130,000 - 140,000; Full time

Job summary

Talent Map Group Pty Ltd in Melbourne is seeking a Credit Manager to lead a credit team, oversee the accounts receivable ledger, monitor credit risk and drive collections improvements. This hands-on leadership role requires close collaboration with sales, customers and internal stakeholders to resolve issues and support commercial outcomes.

You will strengthen debtor performance, oversee credit decisions and report to senior management while guiding system and process enhancements in a busy

Qualifications

• At least five years' experience in accounts receivable or credit management.
• Experience leading and developing a team.
• Strong knowledge of debt collection rules, processes and procedures.
• Experience managing aged debtors, customer credit limits and collection activities.
• Proficiency with Excel, Word and Outlook.

Responsibilities

• Leading, supporting and developing the Credit team.
• Managing the accounts receivable ledger and reviewing aged debtors.
• Monitoring and improving debtor days and collection performance.
• Assessing new and existing customers for creditworthiness and risk.
• Reviewing and managing customer credit limits.
• Overseeing collections, payment plans, external recovery and bad-debt recommendations.
• Ensuring customer account reconciliations are accurate and up to date.
• Preparing monthly credit reports for senior management.
• Overseeing incoming payments, cash allocations and down-payment processes.
• Driving improvements across credit systems, processes and controls.
• Building effective relationships with customers and internal stakeholders.
• Resolving customer queries and supporting broader credit activities.

Skills

Team leadership

Credit risk management

Stakeholder management

Analytical thinking

Communication skills

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

The Role

Reporting to the Financial Controller, this is a hands-on leadership opportunity responsible for managing the credit function and providing clear direction to a team of Credit Controllers. As Credit Manager, you will oversee the accounts receivable ledger, credit risk, collections and cash allocation processes while ensuring adherence to established credit policies and procedures. You will play an important role in strengthening debtor performance, managing customer risk and improving systems and processes. Working closely with customers, sales teams and internal stakeholders, you will resolve issues, improve awareness of credit processes and support positive commercial outcomes.

Key responsibilities include:

• Leading, supporting and developing the Credit team
• Managing the accounts receivable ledger and reviewing aged debtors
• Monitoring and improving debtor days and collection performance
• Assessing new and existing customers for creditworthiness and risk
• Reviewing and managing customer credit limits
• Overseeing collections, payment plans, external recovery and bad-debt recommendations
• Ensuring customer account reconciliations are accurate and up to date
• Managing new account applications and PPSR requirements
• Preparing monthly credit reports for senior management
• Overseeing incoming payments, cash allocations and down-payment processes
• Supporting held-order and customer-release decisions
• Driving improvements across credit systems, processes and controls
• Building effective relationships with customers and internal stakeholders
• Resolving customer queries and supporting broader credit activities

This highly visible role combines people leadership, credit risk management, operational delivery and continuous improvement within a busy national organisation.

The Candidate

You are an experienced Credit Manager, Credit Team Leader or senior credit professional who enjoys leading people while remaining close to day-to-day operations.

Your background will include:

• At least five years’ experience within accounts receivable or credit management
• Demonstrated experience leading and developing a team
• Strong knowledge of debt collection rules, processes and procedures
• Experience managing aged debtors, customer credit limits and collection activities
• Strong analytical capability and attention to detail
• Excellent written and verbal communication skills
• A proactive approach to process improvement and operational efficiency
• An understanding of how credit decisions affect the broader business
• Strong stakeholder management and customer service capabilities
• Proficiency across Microsoft Excel, Word and Outlook

Experience with customer release orders, stop-credit processes and a major ERP system will be highly regarded.

About the Company

Our client is an established Australian-owned organisation with a strong national presence and a long-standing reputation within its sector. The business services a diverse customer base and has built its success through quality products, responsive service and enduring relationships. With an established operational footprint and a values-led culture, the organisation offers a stable environment where employees can make a meaningful contribution.

What’s on Offer

• Permanent role
• $130,000 - $140,000 + Superannuation
• A key leadership position with ownership of the credit function
• The opportunity to lead and develop an established and high performing team
• Broad exposure across credit risk, collections, reporting and process improvement
• Direct engagement with senior management and stakeholders across the business
• The opportunity to influence systems, controls and credit processes
• A stable national organisation with a strong customer focus
• Northern suburbs location