Credit Control Team Lead | Financial Services | $130,000 package

ThompsonCook; Sydney; Hybrid; AUD 117,000 - 143,000; Full time

Job summary

ThompsonCook in Sydney is seeking a Credit Control Team Lead to manage a high‑performing Accounts Receivable function across ANZ. You will lead a team, monitor collections, and drive reporting and process improvements in a global financial services environment.

This senior role requires 5+ years in AR or Credit Control, strong Excel skills (pivot tables, VLOOKUP), and outstanding stakeholder management. Hybrid work with Sydney location offers growth within a growing finance function.

Qualifications

• 5+ years across Accounts Receivable or Credit Control.
• Experience in a high-volume, complex corporate environment.
• Strong communication skills with internal and external stakeholders.
• Excellent organisation and ability to manage competing priorities and meet deadlines.

Responsibilities

• Supporting day-to-day management of Accounts Receivable across local and offshore locations.
• Providing guidance, coaching and escalation support to team members.
• Monitoring collections performance, debtor balances and key operational metrics.
• Reviewing debtor reports and preparing analysis to support decision‑making.
• Managing escalations and working with internal stakeholders to resolve complex receivables issues.
• Overseeing cash allocation processes and supporting accurate reconciliations.
• Preparing reporting across overdue balances, cash performance, forecasting and compliance requirements.
• Identifying opportunities to improve processes, reporting and operational efficiency.

Skills

Accounts Receivable

Credit Control

Leadership

Stakeholder Management

High-volume Environment

Tools

Excel Pivot Tables

VLOOKUP

Data Analysis

Job description

Credit Control Team Lead | Financial Services | $130,000 package

• Support a high-performing team across the ANZ business
• Sydney location | WFH Flexibility | Growing Finance Function

The Opportunity

Our client is a leading global financial services organisation with a significant and long established presence in the Australian market. The business operates across a diverse range of products and customer segments and has built an excellent reputation within its sector.

They are looking to add to their high performing and critical finance function through the appointment of a Credit Control Team Lead. This is a broad leadership role supporting the Credit Control Manager across the ANZ business, with responsibility for team support, collections performance, reporting and process improvement.

This is an excellent opportunity for an experienced Accounts Receivable or Credit Control specialist who has developed strong leadership capability and is looking to join a professional global organisation with exposure to a complex operating environment.

The Challenge

• Supporting the day-to-day management of the Accounts Receivable function across local and offshore locations
• Providing guidance, coaching and escalation support to team members
• Monitoring collections performance, debtor balances and key operational metrics
• Reviewing debtor reports and preparing analysis to support decision-making
• Managing escalations and working with internal stakeholders to resolve complex receivables issues
• Overseeing cash allocation processes and supporting accurate reconciliations
• Preparing reporting across overdue balances, cash performance, forecasting and compliance requirementsIdentifying opportunities to improve processes, reporting and operational efficiency

The Expertise

• 5+ years’ experience across Accounts Receivable or Credit Control
• Strong understanding of debtor management, collections, cash allocation and reconciliations
• Experience operating within a high-volume, complex corporate environment
• Strong communication skills with the ability to build relationships across internal and external stakeholders
• Excellent organisation skills with the ability to manage competing priorities and meet deadlines
• Strong Excel capability, including pivot tables, VLOOKUPs and data analysis