Credit Control Lead

MAYDAY Recruitment Group; North Sydney Council; Sur place; AUD 60 000 - 100 000; Plein temps

Avantages offerts par ce poste

12-month contract

North Sydney

Salary up to 100k AUD + Super

Flexible working arrangements

Global organisation

Offshore team exposure

Collaborative team environment

Stakeholder engagement

Immediate start

Résumé du poste

MAYDAY Recruitment in North Sydney is partnering with a leading global insurance organisation to hire a Credit Control Lead on a 12-month fixed-term contract.

You will lead the Accounts Receivable and Credit Control team, coordinate with offshore colleagues, drive collections, reporting and process improvements, while collaborating with Finance and Operations to achieve targets.

Qualifications

• Minimum 5 years' experience within Credit Control or Accounts Receivable.
• Strong experience across collections, cash allocation, reconciliations, and debtor management.
• Previous team leadership, mentoring, or supervisory experience.
• Advanced Excel skills and experience using ERP systems.
• Excellent stakeholder management and communication skills.

Responsabilités

• Support the day‑to‑day leadership of the Accounts Receivable and Credit Control function.
• Provide guidance, coaching, and escalation support to team members across local and offshore locations.
• Oversee collections, cash allocation, query resolution, and debtor management activities.
• Monitor aged debt, overdue accounts, and team performance against KPIs.
• Review debtor reporting and analyse collection trends.
• Produce regular reporting on collections, bad debt, cash forecasting, and compliance metrics.
• Partner with Finance, Operations, and key stakeholders to resolve issues and improve processes.
• Support initiatives to reduce unallocated cash and improve operational efficiency.
• Assist with system testing, onboarding, training, and process improvements.
• Ensure compliance with internal policies and financial controls.

Connaissances

Credit Control

Accounts Receivable

Team Leadership

Cash Allocation

Debtor Management

Excel

ERP Systems

Stakeholder Management

Formation

Accounting Degree

Outils

ERP Systems

Description du poste

MAYDAY Recruitment is excited to present an opportunity for an experienced Credit Control Lead to join a leading global insurance organisation on a 12-month fixed-term contract. Based in North Sydney, this role is ideal for a senior Credit Control or Accounts Receivable professional looking to step into a hands-on leadership position supporting both local and offshore teams. Working closely with the Credit Control Manager, you will play a key role in overseeing collections, cash allocation, reporting, stakeholder management, and team performance. This is a fast-paced environment where you'll act as a key point of contact across Finance, Operations, and the wider business while driving process improvements and ensuring collection targets are achieved.

What’s in it for you?

• 12-month fixed-term contract
• North Sydney location
• Salary up to $100,000 + Super
• Flexible working arrangements available
• Join a well-established global organisation
• Hands‑on leadership opportunity with offshore team exposure
• Collaborative and supportive team environment
• Work closely with senior stakeholders across Finance and Operations
• Immediate start available

Main responsibilities include:

• Support the day‑to‑day leadership of the Accounts Receivable and Credit Control function
• Provide guidance, coaching, and escalation support to team members across local and offshore locations
• Oversee collections, cash allocation, query resolution, and debtor management activities
• Monitor aged debt, overdue accounts, and team performance against KPIs
• Review debtor reporting and analyse collection trends
• Produce regular reporting on collections, bad debt, cash forecasting, and compliance metrics
• Partner with Finance, Operations, and key stakeholders to resolve issues and improve processes
• Support initiatives to reduce unallocated cash and improve operational efficiency
• Assist with system testing, onboarding, training, and process improvements
• Ensure compliance with internal policies and financial controls

The ideal candidate:

• Minimum 5 years' experience within Credit Control or Accounts Receivable
• Strong experience across collections, cash allocation, reconciliations, and debtor management
• Previous team leadership, mentoring, or supervisory experience
• Ability to oversee workflows and support team performance in a fast‑paced environment
• Strong reporting and analytical skills with the ability to interpret debtor and KPI data
• Advanced Excel skills and experience using ERP systems
• Excellent stakeholder management and communication skills
• Ability to manage competing priorities and work to tight deadlines
• Experience working with offshore or shared service teams is highly regarded
• Background within insurance, financial services, banking, or a large corporate environment is advantageous
• Tertiary qualifications in Accounting, Finance, or a related discipline preferred

If you're a proactive Credit Control professional looking for a hands‑on leadership opportunity within a highly reputable organisation, we'd love to hear from you.