Cpt-11586 Customer Service Virtual Assistant

20four7va; Gold Coast City; On-site; AUD 48,000 - 52,000; Full time

Job summary

20four7va is seeking an Admin / Customer Service Assistant for a Bells Creek-based role on the Sunshine Coast. The role involves general admin tasks, data entry, and customer service with full training provided and consistent Monday–Friday hours.

You will handle calls and emails, maintain records, and support the team in a friendly, professional environment. Full training will be provided to develop your admin and customer service skills.

Qualifications

• Excellent customer service and communication skills.
• Basic computer skills and willingness to learn new systems.
• Professional phone manner and strong written communication.
• Good organisational skills and attention to detail.
• Effective time management and the ability to prioritise tasks.
• Ability to work independently and as part of a team.
• Previous administrative experience is advantageous, but not required.

Responsibilities

• Providing general administrative and office support.
• Answering incoming phone calls and responding to emails.
• Delivering professional and friendly customer service.
• Completing accurate data entry into internal systems, including Pronto.
• Maintaining records and ensuring information is entered correctly.
• Assisting with day-to-day office tasks and supporting the wider team.

Skills

Customer service

Communication

Phone etiquette

Time management

Job description

Admin / Customer Service Assistant

Bells Creek

Full-Time Hours | MondayFriday | $35$38 per hour + Casual Loading (as applicable)

About the Role

AWX is seeking a reliable and organised Admin / Customer Service Assistant to join our client's team based in Bells Creek on the Sunshine Coast.

This is a great opportunity for someone looking to build their administration and customer service skills in a supportive team environment, with full training provided.

Working Monday to Friday, this role offers consistent hours and the opportunity to develop your skills across general office administration, data entry and customer service.

Key Responsibilities

• Providing general administrative and office support.
• Answering incoming phone calls and responding to emails.
• Delivering professional and friendly customer service.
• Completing accurate data entry into internal systems, including Pronto.
• Maintaining records and ensuring information is entered correctly.
• Assisting with day‑to‑day office tasks and supporting the wider team.

What We're Looking For

The successful candidate will demonstrate:

• Excellent customer service and communication skills.
• Basic computer skills and confidence learning new systems.
• A professional phone manner and strong written communication.
• Good organisational skills and attention to detail.
• Effective time management and the ability to prioritise tasks.
• The ability to work both independently and as part of a team.
• A positive attitude and willingness to learn.

Previous administration experience is advantageous, but candidates with the right attitude and transferable skills are encouraged to apply.

What's on Offer?

• $35$38 per hour casual, depending on experience.
• Monday to Friday, 8:00 am 4:00 pm.
• Consistent weekday work.
• Full training provided.
• A supportive team environment.
• An opportunity to develop your administration and customer service experience.

Pre-Employment Requirements

Suitable applicants will be required to complete and successfully pass a pre‑employment medical, including drug and alcohol screening.