Admin / Customer Service Assistant

AWX; Sunshine Coast Regional; On-site; AUD 48,000 - 52,000; Full time

Job summary

AWX is hiring an Admin / Customer Service Assistant for a Bells Creek role on the Sunshine Coast. You will handle general admin tasks, phone and email inquiries, and deliver quality customer service with full training provided. The role runs Monday to Friday with consistent hours and a supportive team environment.

Experience in office administration is beneficial, and you will develop skills through hands-on training while working with internal systems such as Pronto.

Qualifications

• Excellent customer service and clear communication.
• Basic computer skills and ability to learn new systems.
• Professional phone manner and strong written skills.
• Good organisational skills and attention to detail.
• Effective time management and ability to prioritise tasks.
• Able to work independently and in a team.
• Willingness to learn and adapt to training provided.

Responsibilities

• Provide general administrative and office support.
• Answer phone calls and respond to emails promptly.
• Deliver professional and friendly customer service.
• Complete accurate data entry into internal systems, including Pronto.
• Maintain records and ensure information is entered correctly.
• Assist with day-to-day office tasks and support the team.

Skills

Customer service

Communication

Data entry

Microsoft Office

Phone etiquette

Time management

Teamwork

Tools

Pronto

Job description

Full-Time Hours | MondayFriday | $35$38 per hour + Casual Loading (as applicable)

About the Role

AWX is seeking a reliable and organised Admin / Customer Service Assistant to join our client's team based in Bells Creek on the Sunshine Coast.

This is a great opportunity for someone looking to build their administration and customer service skills in a supportive team environment, with full training provided.

Working Monday to Friday, this role offers consistent hours and the opportunity to develop your skills across general office administration, data entry and customer service.

Key Responsibilities

• Providing general administrative and office support.
• Answering incoming phone calls and responding to emails.
• Delivering professional and friendly customer service.
• Maintaining records and ensuring information is entered correctly.
• Assisting with day-to-day office tasks and supporting the wider team.

Admin / Customer Service Assistant Bells Creek

Full-Time Hours | MondayFriday | $35$38 per hour + Casual Loading (as applicable)

About the Role

AWX is seeking a reliable and organised Admin / Customer Service Assistant to join our client's team based in Bells Creek on the Sunshine Coast.

This is a great opportunity for someone looking to build their administration and customer service skills in a supportive team environment, with full training provided.

Working Monday to Friday, this role offers consistent hours and the opportunity to develop your skills across general office administration, data entry and customer service.

Key Responsibilities

• Providing general administrative and office support.
• Answering incoming phone calls and responding to emails.
• Delivering professional and friendly customer service.
• Completing accurate data entry into internal systems, including Pronto.
• Maintaining records and ensuring information is entered correctly.
• Assisting with day-to-day office tasks and supporting the wider team.

What We're Looking For

The successful candidate will demonstrate:

• Excellent customer service and communication skills.
• Basic computer skills and confidence learning new systems.
• A professional phone manner and strong written communication.
• Good organisational skills and attention to detail.
• Effective time management and the ability to prioritise tasks.
• The ability to work both independently and as part of a team.
• A positive attitude and willingness to learn.

Previous administration experience is advantageous, but candidates with the right attitude and transferable skills are encouraged to apply.

What's on Offer?

• $35$38 per hour casual, depending on experience.
• Monday to Friday, 8:00 am 4:00 pm.
• Consistent weekday work.
• Full training provided.
• A supportive team environment.
• An opportunity to develop your administration and customer service experience.

Pre-Employment Requirements

Suitable applicants will be required to complete and successfully pass a pre-employment medical, including drug and alcohol screening.