Admin & Customer Service Assistant — Mon–Fri, Training Provided

20four7va; Gold Coast City; On-site; AUD 48,000 - 52,000; Full time

Job summary

20four7va is seeking an Admin / Customer Service Assistant for a Bells Creek-based role on the Sunshine Coast. The role involves general admin tasks, data entry, and customer service with full training provided and consistent Monday–Friday hours.

You will handle calls and emails, maintain records, and support the team in a friendly, professional environment. Full training will be provided to develop your admin and customer service skills.

Qualifications

• Excellent customer service and communication skills.
• Basic computer skills and willingness to learn new systems.
• Professional phone manner and strong written communication.
• Good organisational skills and attention to detail.
• Effective time management and the ability to prioritise tasks.
• Ability to work independently and as part of a team.
• Previous administrative experience is advantageous, but not required.

Responsibilities

• Providing general administrative and office support.
• Answering incoming phone calls and responding to emails.
• Delivering professional and friendly customer service.
• Completing accurate data entry into internal systems, including Pronto.
• Maintaining records and ensuring information is entered correctly.
• Assisting with day-to-day office tasks and supporting the wider team.

Skills

Customer service

Communication

Phone etiquette

Time management

Job description

20four7va is seeking an Admin / Customer Service Assistant for a Bells Creek-based role on the Sunshine Coast. The role involves general admin tasks, data entry, and customer service with full training provided and consistent Monday–Friday hours.

You will handle calls and emails, maintain records, and support the team in a friendly, professional environment. Full training will be provided to develop your admin and customer service skills.