Admin & Customer Service Pro — Weekdays, Training Included

AWX; Sunshine Coast Regional; On-site; AUD 48,000 - 52,000; Full time

Job summary

AWX is hiring an Admin / Customer Service Assistant for a Bells Creek role on the Sunshine Coast. You will handle general admin tasks, phone and email inquiries, and deliver quality customer service with full training provided. The role runs Monday to Friday with consistent hours and a supportive team environment.

Experience in office administration is beneficial, and you will develop skills through hands-on training while working with internal systems such as Pronto.

Qualifications

• Excellent customer service and clear communication.
• Basic computer skills and ability to learn new systems.
• Professional phone manner and strong written skills.
• Good organisational skills and attention to detail.
• Effective time management and ability to prioritise tasks.
• Able to work independently and in a team.
• Willingness to learn and adapt to training provided.

Responsibilities

• Provide general administrative and office support.
• Answer phone calls and respond to emails promptly.
• Deliver professional and friendly customer service.
• Complete accurate data entry into internal systems, including Pronto.
• Maintain records and ensure information is entered correctly.
• Assist with day-to-day office tasks and support the team.

Skills

Customer service

Communication

Data entry

Microsoft Office

Phone etiquette

Time management

Teamwork

Tools

Pronto

Job description

AWX is hiring an Admin / Customer Service Assistant for a Bells Creek role on the Sunshine Coast. You will handle general admin tasks, phone and email inquiries, and deliver quality customer service with full training provided. The role runs Monday to Friday with consistent hours and a supportive team environment.

Experience in office administration is beneficial, and you will develop skills through hands-on training while working with internal systems such as Pronto.