Count-Drop Clerk

Red Hawk Casino; Casino; On-site; AUD 45,000 - 65,000; Full time

Job summary

Red Hawk Casino is seeking a Count Room Clerk to maintain accurate cash handling and reporting in the count/drop area. The role requires strict adherence to gaming regulations and precise transaction reconciliation.

Responsibilities include operating cash-handling equipment, assisting with drops, and preparing detailed financial reports while ensuring daily tasks are completed on schedule.

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED preferred.
• Effective communication skills required.
• Must be extremely numbers-oriented and computer-literate.
• Ten-key experience preferred.
• Ability to work early mornings and extended hours including weekends and holidays.

Responsibilities

• Maintains knowledge of Gaming Commission laws, rules, and department policies.
• Ensures the integrity of all count room transactions.
• Removes and replaces bill validators from machines and secures them.
• Transports the secured cart to the count room with security.
• Assists in slot and kiosk drops, counts money, and reconciles revenue.
• Prepares and verifies reports (sell sheets, transfer/buy sheets, cover sheets) and reconciles totals.
• Maintains records in the Count/Drop Area of the Finance Department.
• Researches disputes to resolve issues.

Skills

Communication skills

Numbers oriented

Computer literacy

Ten-key experience

Early mornings

Education

High school diploma or GED

Tools

BPS 1000s

Pocket counters

Job description

Responsibilities

• Maintains a thorough working knowledge of laws, rules and regulations of the Gaming Commission, as well as policies, procedures and controls laid out by the department.
• Ensures the integrity of all count room transactions.
• Removes & replaces bill validators from machines and places them in a secure cart.
• Transports the cart, accompanied by security, to the count room.
• Assists in slot & kiosk drops, counting money, and reconciling gaming revenue.
• Prepares various reports, including sell sheets, transfer & buy sheets, cover sheets, etc. Verifies & reconciles all totals to the Master Games Summary; obtains Main Banks signature before selling funds, forwards all information to appropriate individual(s) and/or department for further review.
• Maintains all necessary records, reports, and other required paperwork in the Count/Drop Area of the Finance Department.
• Conducts the necessary research to effectively resolve disputes.
• Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.
• Must be able to operate machinery including BPS 1000s, pocket counters, accurately and efficiently in a timely manner.
• Must be able to input table data into Pit Boss accurately and efficiently.
• Must be able to open Table Games boxes, Slot Boxes, and Kiosk boxes within the time standards implemented by the count/drop Manager.
• Must be able to complete sell forms accurately and efficiently without supervisor or designates assistance in a timely manner.
• Ensures that all the appropriate drop boxes are collected and counted each day, as required by the daily drop and count schedule without supervisor or designates assistance.
• Sorts and counts all currency, coin, tickets and coupons from each drop box such that each box is counted individually by use of header cards or other means to separately identify the individual drop box and its contents.
• Cleans and makes sure equipment is well maintained each day for maximum longevity of the asset.
• Reports any suspicious activity to the Count/Drop Supervisor for further review.

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED preferred.
• Effective communication skills required.
• Must be extremely numbers-oriented and computer-literate.
• Ten-key experience preferred.
• Ability to work early mornings and extended hours when required including weekends and holidays.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.