Cage Cashier FT

Red Hawk Casino; Casino; On-site; AUD 56,000 - 71,000; Full time

Job summary

Red Hawk Casino in NSW seeks a Cage Team Member to balance cash and assets, ensuring accurate logging and compliance with gaming regulations. You will cash chips and T-tickets, process markers, and assist guests with rewards and account inquiries.

Responsibilities include preparing tax documents, paying out jackpots, handling cash drops, and maintaining accurate records while delivering friendly, efficient guest service.

Qualifications

• High school diploma or GED required.
• Some college courses in banking, finance or related area preferred.
• Cash handling experience preferred.
• Must be familiar with, and able to operate, computers and printers.
• Ability to stand for the duration of the shift.
• Ability to lift 50 lb coin bags.
• Must be at least 21 years of age.

Responsibilities

• Balances assigned bank accurately and held accountable for variances.
• Ensures cash and non-cash asset protection for Red Hawk Casino.
• Cashes chips, tickets and gaming tokens into money for guests in a courteous, timely manner.
• Prepares and processes tax documents and withholding with correct tax rate.
• Pays out large jackpots and handles marker issuance and buy-backs.
• Counts and balances chips and prepares chip fills for Table Games.
• Verifies and reconciles guests' marker balances with accounts receivable aging reports.

Skills

Cash handling

Education

High school diploma or GED

Some college courses in banking, finance or related area

Tools

Computers

Printers

Job description

• Balances assigned bank accurately and held accountable to a high degree for any variances.
• Ensures Red Hawk Casino cash and non-cash asset protection.
• Cashes chips, tickets and gaming tokens into money for guests, in a courteous, timely manner.
• Cashes personal, business and travelers checks for currency.
• Prepares and processes tax documents and withholding, ensuring correct tax rate is applied.
• Pays out large jackpots.
• Complies with Title 31 requirements by tracking and logging cash transactions in excess of $3,000
• Redeems foreign currency, computing accurate exchange rates for the various currency received
• Processes marker issuance and buy-back transactions, providing quality service to each guest
• Counts and balances chips.
• Prepares chip fills for Table Games.
• Assists guests with enrolling in check cashing and Red Hawk line of credit
• Processes cash advances and gift card redemption.
• Verifies and reconciles guests' marker and deposit balances with the accounts receivable aging report
• Answers the phone, assists guests with any credit-related problems.
• Assists various departments in counting gratuities.
• Prepares and distributes cash to casino outlets and Team Member banks.
• Verifies all money drops and deposits money into appropriate accounts.
• Processes markers, returned checks and guest deposits.
• Maintains various records of Main Bank activities.
• Pulls and counts mutilated money, preparing it to be returned to the bank.
• Processes bus buy-ins and promotional chips, verifies and redeems table bets.
• Pays out promotional drawings.
• Prepares cash fills for kiosks and cash recyclers.
• Performs all even exchanges between slot department and the cage
• Balances monies received and disbursed
• Verifies all cash, monetary instruments and IDs, capturing any suspicious or fraudulent items.
• Conducts operation of basic slot machinery, cash dispensing machine, redemption machine, bill counter, coin counter and calculator.
• Maintains current knowledge of local jurisdiction gaming laws (federal, state, compact, etc.) and attendant regulations, as well as internal controls, policies and procedures.
• Brings team member concerns and/or problems and unusual guest activities to the attention of the shift supervisor or manager.
• Trains new Team Members in all Cage areas while monitoring and reporting on trainees' progress.
• Held accountable to a high degree for errors and variances incurred during the training of new Team Members.
• Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings.
• Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.
• Maintains guest service levels to established standards.
• Maintains a working knowledge of casino's current and upcoming special events in order to inform guests.
• Resolves minor guest conflicts, which relate to rewards.
• Assist guests with rewards questions.
• Redeems gifts for various weekly gift giveaways.
• Encourage guests to sign up for Rewards Club.
• Performs all other duties as assigned.

QUALIFICATION REQUIREMENTS

• High school diploma or GED required.
• Some college courses in banking, finance or related area preferred
• Cash handling experience preferred
• Must be familiar with, and able to operate, computers and printers.
• Ability to stand for the duration of the shift
• Ability to lift 501b coin bags.
• Must be at least 21 years of age.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.