Corporate Receptionist

Highland; Sutherland Shire Council; On-site; AUD 42,000 - 54,000; Full time

Job summary

Highland is seeking a Corporate Receptionist for a full-time role at our Sutherland Shire office. The successful candidate will deliver exceptional customer service, manage front-desk tasks, and support various internal teams.

You will handle calls, greet visitors, process messages, and assist with orders and mail while maintaining a professional, friendly appearance and a can-do attitude.

Qualifications

• Previous administrative or customer service experience is preferred.
• Experience with the Microsoft Office Suite is advantageous.

Responsibilities

• Answer phone calls and assist each caller or forward to the appropriate person.
• Take messages and distribute them to staff in a timely and efficient manner.
• Greet walk-in clients and direct their enquiry correctly.
• Ensure high standards of customer service both face to face and over the phone.
• Order office supplies weekly (including monitoring stock levels).
• Organise the reception, printer, and kitchen areas daily.
• Create client gift boxes on behalf of the sales agents for new home buyers.
• Mail management, including distributing incoming mail and delivering outgoing mail.
• Bi-weekly sales team stock list creation/management.
• Logging incoming and outgoing keys from tenants, owners, and businesses.
• Action ad-hoc requests to the support staff when available.

Skills

Customer service

Attention to detail

Communication

Organisational skills

Multitasking

Tools

Microsoft Office

Job description

Having been in business for 19 years, Highland truly is a trusted and leading real estate agency in the Sutherland Shire, Eastern Suburbs, Inner West as well as QLD. Our teams across NSW and QLD boast over 200 staff working tirelessly across Sales, Leasing, Property Management, Commercial, Project Marketing, and internal operations.

Our offices buzz with energy, featuring music and modern renovations that foster a lively and positive team environment. Each staff member is fully committed to their roles, striving to maximise their daily impact.

To celebrate and encourage this dedication, we host company-wide awards nights, upscale Christmas parties, team member of the month awards, engaging team bonding activities like boat days, and treat an office to delicious lunches every Friday!

Who We Are At Highland

Having been in business for 19 years, Highland truly is a trusted and leading real estate agency in the Sutherland Shire, Eastern Suburbs, Inner West as well as QLD. Our teams across NSW and QLD boast over 200 staff working tirelessly across Sales, Leasing, Property Management, Commercial, Project Marketing, and internal operations.

Our offices buzz with energy, featuring music and modern renovations that foster a lively and positive team environment. Each staff member is fully committed to their roles, striving to maximise their daily impact.

To celebrate and encourage this dedication, we host company-wide awards nights, upscale Christmas parties, team member of the month awards, engaging team bonding activities like boat days, and treat an office to delicious lunches every Friday!

The Role

Our Corporate Receptionist is the first impression to our business, and an integral part of our team. This person needs to have exceptional customer service skills and experience, a positive attitude, warm and welcoming personality, a strong work ethic, and be willing to learn and take on new tasks.

This is a full-time Monday to Friday role with core hours of 8:30am to 5:30pm, based at our Sutherland Shire office. There are many opportunities to enhance your skills, partake in a range of training and internal development to advance your real estate or corporate career.

Duties And Responsibilities

• Answer phone calls and assist each caller where you can or forwarding them to the appropriate person
• Take messages and distribute them to staff in a timely and efficient manner
• Greet walk-in clients and direct their enquiry correctly
• Ensure high standards of customer service both face to face and over the phone
• Order office supplies weekly (including monitoring stock levels regularly)
• Organise the reception, printer, and kitchen areas daily
• Create client gift boxes on behalf of the sales agents, ready to be sent out to new home buyers
• Mail management, including distributing incoming mail and delivering outgoing mail
• Bi-weekly sales team stock list creation/management
• Logging incoming and outgoing keys from tenants, owners, and businesses
• Action ad-hoc requests to the support staff when you have availability

In order to be a successful candidate, you will demonstrate the following:

• Exceptional attention to detail and ability to follow up tasks
• Previous administrative or customer service experience is preferred
• Experience with the Microsoft Office Suite is advantageous
• Excellent communication skills - both verbal and wContinueritten
• Strong organisational skills with the ability to multi-task and adapt to changing priorities
• A professional and friendly attitude with a willingness to help others
• Well-groomed corporate appearance, with a reliable and punctual attitude towards their role