Corporate Front Desk Pro – Client Experience

Highland Property Group; Sutherland Shire Council; On-site; AUD 50,000 - 60,000; Full time

Job summary

Highland Property Group is seeking a Corporate Receptionist to be the first impression of our busy Sutherland Shire office. The role requires exceptional customer service, a positive attitude, and a willingness to learn, with a full-time Monday–Friday schedule from 8:30am to 5:30pm.

You will manage front-d desk duties, greet clients, handle calls and mail, coordinate supplies, and support the sales team with client gift boxes and ad-hoc tasks as needed.

Qualifications

• Exceptional attention to detail and ability to follow up tasks.
• Previous administrative or customer service experience is preferred.
• Experience with the Microsoft Office Suite is advantageous.
• Excellent communication skills - both verbal and written.
• Strong organisational skills with the ability to multi-task and adapt to changing priorities.
• A professional and friendly attitude with a willingness to help others.
• Well-groomed corporate appearance, with a reliable and punctual attitude towards their role.

Responsibilities

• Answer phone calls and assist each caller where you can or forwarding them to the appropriate person
• Take messages and distribute them to staff in a timely and efficient manner
• Greet walk-in clients and direct their enquiry correctly
• Ensure high standards of customer service both face to face and over the phone
• Order office supplies weekly (including monitoring stock levels regularly)
• Organise the reception, printer, and kitchen areas daily
• Create client gift boxes on behalf of the sales agents, ready to be sent out to new home buyers
• Mail management, including distributing incoming mail and delivering outgoing mail
• Bi-weekly sales team stock list creation/management
• Logging incoming and outgoing keys from tenants, owners, and businesses
• Action ad-hoc requests to the support staff when you have availability

Skills

Customer service

Positive attitude

Strong work ethic

Willing to learn

Communication

Organisational skills

Attention to detail

Tools

Microsoft Office

Job description

Highland Property Group is seeking a Corporate Receptionist to be the first impression of our busy Sutherland Shire office. The role requires exceptional customer service, a positive attitude, and a willingness to learn, with a full-time Monday–Friday schedule from 8:30am to 5:30pm.

You will manage front-d desk duties, greet clients, handle calls and mail, coordinate supplies, and support the sales team with client gift boxes and ad-hoc tasks as needed.