Contract Support – Facilities, CMMS & Finance

CBRE; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

CBRE is seeking a Contract Support for Facilities Management in Melbourne to act as the first point of contact for reactive and preventive work orders. You will process calls and emails, manage complaints, raise orders, and maintain financial records.

The role requires 2 years in a similar field, strong Excel skills, and excellent communication. This full-time position offers exposure to CBRE's global platform and opportunities for growth within GWS.

Qualifications

• Higher educational qualifications or degree.
• Word/Excel/Outlook at intermediate to advanced level.
• 2 years' experience in a similar role; Finance & Administration preferred.
• Excellent verbal and written communication skills.
• Excellent time management and organisation; ability to manage workflow and priorities.
• Customer service focus with ability to liaise with clients at all levels.

Responsibilities

• Being the first point of contact for raising and managing reactive and preventive work orders.
• Processing calls and emails and monitoring complaints/escalations.
• Raise purchase/service orders and process invoices.
• Be system champion - CMMS, FMS and Finance Systems.
• Monitor spend on the account and review revenue & margin streams.
• Vendor management through tracking and coordination of works.
• Prepare customer reports and dashboards.
• Ensure QHSE documentation maintained on CBRE systems.

Skills

Excellent communication

Time management

Customer service

Microsoft Word/Excel/Outlook

Education

Higher education or degree

Tools

CMMS

FMS

Finance Systems

Job description

CBRE is seeking a Contract Support for Facilities Management in Melbourne to act as the first point of contact for reactive and preventive work orders. You will process calls and emails, manage complaints, raise orders, and maintain financial records.

The role requires 2 years in a similar field, strong Excel skills, and excellent communication. This full-time position offers exposure to CBRE's global platform and opportunities for growth within GWS.