Facilities Coordinator - Hard Services & Maintenance

CBRE Group, Inc.; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

CBRE Group, Inc. in Sydney CBD is seeking a Facilities Coordinator (Hard Services) to support operation, maintenance and compliance of building systems within our corporate offices.

You will coordinate maintenance across M&E, HVAC, plumbing, fire safety, and building fabric systems, and manage contractors to ensure safe, efficient service delivery. The role emphasises PPM scheduling, records management, and KPI oversight using CAFM/CMMS systems.

Qualifications

• Proven experience as a Facilities Coordinator or Maintenance Coordinator in a corporate office or hospitality environment – Minimum of 3 years’ experience
• Strong hard services background (mechanical, electrical, HVAC, or building systems)
• Demonstrated experience in contractor and vendor management, including KPI oversight
• Sound understanding of PPM scheduling, asset management, and CAFM/CMMS systems
• Excellent communication, organisation, and stakeholder management skills
• High level of customer service awareness and ability to operate in a client-facing environment
• Knowledge of statutory compliance and health & safety requirements in facilities management

Responsibilities

• Coordinate day-to-day building maintenance, including M&E, HVAC, plumbing, fire safety, and building fabric systems within the corporate offices
• Ensure all systems are functioning effectively to support a premium workplace and guest experience
• Support both planned and reactive maintenance works, ensuring minimal disruption to business operations
• Managing specialised systems such as UPS, CRAC, data rooms
• Maintain and manage PPM schedules, ensuring statutory and non-statutory tasks are completed on time
• Liaise with contractors to plan works in line with operational requirements and business activity
• Keep accurate records of maintenance activities, ensuring all certificates and reports are stored and up to date
• Act as the main liaison for hard services contractors and specialist vendors, ensuring performance and compliance with SLAs and KPIs
• Manage contractor onboarding, site inductions, and permit-to-work processes
• Review RAMS prior to work commencement
• Raise purchase orders, review quotes, and verify invoices in line with budget controls
• Ensure all maintenance activities are carried out safely and in accordance with statutory regulations and company policies
• Support regular compliance audits and inspections, including fire, water, electrical, and air systems
• Maintain documentation to demonstrate compliance with all relevant standards
• Act as a key contact for internal stakeholders, ensuring all facilities requests are handled promptly and professionally
• Maintain a strong on-site presence, supporting workplace experience teams and ensuring service excellence
• Coordinate with soft services teams (cleaning, front-of-house, catering) when technical works may impact daily operations
• Prepare maintenance performance reports and track completion of PPM and reactive works
• Use CAFM/CMMS systems to manage work orders, log jobs, and maintain asset registers
• Support budget tracking and assist with cost reporting related to hard services

Skills

Contractor management

Vendor management

PPM scheduling

CAFM/CMMS

Stakeholder management

Communication

Customer service

On-site presence

Education

ONC/HNC or equivalent in Building Services/Electrical/Mechanical Engineering

IOSH Managing Safely or equivalent health & safety certification

Tools

CAFM/CMMS

Job description

CBRE Group, Inc. in Sydney CBD is seeking a Facilities Coordinator (Hard Services) to support operation, maintenance and compliance of building systems within our corporate offices.

You will coordinate maintenance across M&E, HVAC, plumbing, fire safety, and building fabric systems, and manage contractors to ensure safe, efficient service delivery. The role emphasises PPM scheduling, records management, and KPI oversight using CAFM/CMMS systems.