Contract: ERP-Savvy Customer Service & Order Coordinator

Enovis Corp; Sydney; On-site; AUD 65,000 - 75,000; Full time

Job summary

Enovis Corporation in Sydney is seeking a Customer Service Coordinator on a 12‑month fixed‑term contract. You will provide accurate administrative support to the Customer Service and Operations teams, including order processing and data entry within JDE and Vyra.

The role focuses on processing transactions, maintaining records, assisting with inventory and reporting, and providing backup support during busy periods, while contributing to a culture of Creating Better Together.

Qualifications

• Previous experience in an administrative, customer service, order processing, or operations support role.
• Experience using ERP systems, preferably JDE (JD Edwards), highly regarded.
• Strong data entry skills with a high level of accuracy and attention to detail.
• Strong organisational and time management skills.
• Ability to prioritise workload and manage multiple tasks effectively.
• Excellent written and verbal communication skills.
• Ability to work collaboratively within a team environment.
• Proactive and solution-focused approach to problem solving.
• Experience within the healthcare, pharmaceutical, medical device, or related industry advantageous.
• Adaptable and willing to learn additional customer service and operational functions as the role develops.

Responsibilities

• Process customer orders, invoicing, credit notes, and stock transactions accurately within JDE.
• Maintain accurate customer, product, and transaction records in JDE and other business systems.
• Perform data entry and transaction processing within Vyra and other operational platforms.
• Assist with inventory administration and stock movement transactions.
• Support the Customer Service and Operations teams with administrative and coordination tasks.
• Ensure all transactions are processed accurately and within required timeframes.
• Investigate and resolve transaction discrepancies in collaboration with internal stakeholders.
• Maintain accurate records and documentation in accordance with company procedures.
• Assist with reporting and data reconciliation activities as required.
• Provide backup support for customer service activities during periods of leave, high workload, or business requirements.
• Support continuous improvement initiatives and process efficiencies within the Operations team.
• Undertake additional administrative and operational duties as required.

Skills

Data entry

Administrative support

Customer service

Order processing

Time management

Communication

Teamwork

Problem solving

Tools

JDE (JD Edwards)

Vyra

Job description

Enovis Corporation in Sydney is seeking a Customer Service Coordinator on a 12‑month fixed‑term contract. You will provide accurate administrative support to the Customer Service and Operations teams, including order processing and data entry within JDE and Vyra.

The role focuses on processing transactions, maintaining records, assisting with inventory and reporting, and providing backup support during busy periods, while contributing to a culture of Creating Better Together.