Contract administrator

Diaz Cleaning; Melbourne; Sur place; AUD 60 000 - 90 000; Plein temps

Résumé du poste

Diaz Cleaning is seeking an organised Contract Administrator to manage service agreements and coordinate contractual requirements across residential and commercial cleaning operations.

You will prepare and update contracts, liaise with clients and managers, and monitor performance to ensure service standards are met and risks are minimised. This role suits an detail-oriented professional with strong negotiation and MS Office skills.

Qualifications

• Qualification in Business, Business Administration, Project Management, or related field.
• At least 1 year of experience in contract administration or similar role.
• Strong organisational, communication and negotiation skills.
• Ability to manage multiple contracts, deadlines and client requirements.
• Proficiency in Microsoft Office and contract management systems.

Responsabilités

• Prepare, assess and update cleaning service contracts, including changes to schedules and pricing.
• Address contractual enquiries from clients and service providers, resolving issues related to agreements.
• Organise and maintain contract documentation, including quotations and renewals.
• Liaise with clients, property managers and service providers to meet contractual requirements.
• Identify contractual issues and risks, providing recommendations to management.
• Monitor subcontracted cleaning services and assess compliance with agreements.
• Prepare and review contract performance reports and service delivery summaries.
• Gather and evaluate information to support operational improvements.

Connaissances

Organisational skills

Communication skills

Negotiation skills

Multitasking

Formation

Business/Business Administration/Project Management degree

Outils

Microsoft Office

Contract management systems

Description du poste

About Us

Diaz Cleaning provides professional cleaning services to residential and commercial clients. We are seeking an organised and detail-oriented Contract Administrator to manage service agreements, coordinate contractual requirements and support the efficient delivery of our cleaning services.

Key Responsibilities

Prepare, assess and update cleaning service contracts, including negotiating changes to service schedules, pricing, contract terms and scope of work.

Address contractual enquiries from clients and service providers, resolving issues related to cleaning agreements, service delivery and contractual obligations.

Organise and maintain contract documentation, including service agreements, quotations, variations, renewals and relevant correspondence.

Liaise with clients, property managers, cleaning supervisors and external service providers to ensure contractual requirements and agreed service standards are achieved.

Identify contractual issues, service discrepancies and potential risks, providing recommendations to management and implementing approved solutions.

Monitor subcontracted cleaning services, assess compliance with agreed conditions and document changes to service orders or contractual arrangements.

Prepare and review contract performance reports, service delivery summaries and documentation relating to the company's cleaning operations.

Gather and evaluate information on contract performance, service costs, client requirements and project outcomes to support operational improvements.

Skills and Qualifications

A qualification in Business, Business Administration, Project Management, or a related field.

At least one year of relevant work experience in contract administration or a similar role.

Strong organisational, communication and negotiation skills.

Ability to manage multiple contracts, deadlines and client requirements.

Proficiency in Microsoft Office and contract management systems.

Ability to work independently and collaboratively within a team.