Contract Administrator

365 Talnet; Toowoomba Regional; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Superannuation

Job summary

Infinity Retail Services Pty Ltd is seeking a Contract Administrator to support operations across Toowoomba and Brisbane. You will manage contract variations, budgets, and service delivery while maintaining strong client relationships and documentation.

The role requires a Diploma or higher in Business/related field and at least 3 years of contract administration experience, preferably in cleaning or facilities management. A valid driver’s licence and strong communication skills are essential.

Qualifications

• Diploma or higher in Business, Administration, Commerce or related field.
• Minimum 3 years of relevant full-time experience in contract administration.
• Experience in the cleaning or facilities management industry is desirable.

Responsibilities

• Develop, review and negotiate contract variations relating to cleaning services and client requirements.
• Prepare, monitor and maintain budgets, P&L reports and operational performance records.
• Coordinate and oversee service delivery to meet contractual obligations and service levels.
• Maintain regular communication with clients through meetings and progress updates.
• Administer client contracts and maintain accurate contract records.
• Ensure timely completion of new contract documentation and related paperwork.
• Identify opportunities to pursue new business and expand client services.
• Coordinate staff management, training and performance audits to maintain quality.

Skills

Contract management

Customer service

Organisational skills

Time management

Attention to detail

Communication skills

Driver's licence

Health & safety

Negotiation

Education

Diploma in Business / related field

Job description

Job Type: Permanent position | Full time position

Job Description

About Client: Infinity Retail Services Pty Ltd Infinity Retail Services Pty Ltd provides high-quality and reliable cleaning and detailing services across Queensland. The company is looking for a motivated and organised Contract Administrator to support operational teams across Toowoomba and Brisbane, ensuring effective contract management, service delivery and client relationships.

Duties and Responsibilities

• Develop, review and negotiate contract variations relating to cleaning services, operational programs, projects and client requirements
• Prepare, monitor and maintain budgets, profit and loss (P&L) reports, and operational performance records
• Coordinate and oversee service delivery to ensure contractual obligations and agreed service levels are met
• Maintain regular communication with clients through weekly or monthly meetings and progress updates
• Administer client contracts and maintain accurate contract records
• Ensure the timely completion of new contract documentation and related paperwork
• Identify and assist with new business opportunities to support business growth and expand client services
• Coordinate staff management, training and performance audits to maintain service quality and operational standards
• Prepare operational reports and provide regular updates to senior management
• Monitor compliance with workplace health and safety requirements, policies and procedures
• Plan and coordinate additional works requested by clients, monitor progress, and follow up after completion to ensure work meets agreed requirements and client expectations

Essential Qualifications

• Diploma or higher qualification in Business, Business Administration, Commerce, Management, Contract Management, Project Management, or a related field

Experience

• Minimum 3 years of relevant full-time experience in contract administration or in a similar role
• Experience in the cleaning industry, facilities management, or contract administration is highly desirable

Key Competencies

• Strong customer service focus
• Excellent organisational and time management skills
• Strong attention to detail
• Friendly disposition with a proactive, positive and can-do attitude
• Good written and verbal communication skills
• Ability to prioritise tasks and meet deadlines
• Current and valid driver’s licence (essential)
• Understanding of workplace health and safety requirements
• Comprehensive understanding of cleaning operations, methods and procedures
• Excellent interpersonal and customer service skills

Salary

Salary: $80000-$85000/ year +Super