Concierge Supervisor: Elevate Guest Experience

Santrev Pty; Brisbane; Vor Ort; AUD 52.000 - 72.000; Vollzeit

Benefits dieser Stelle

50% dining & stays across EVT hotels

$2 movie tickets & discounts

Seasonal perks at Thredbo

Rapid career growth

Paid parental leave

Community & volunteering opportunities

Zusammenfassung

EVT is seeking a Concierge Supervisor in Brisbane to lead the concierge team, anticipate guest needs, and ensure service excellence across arrival, departure, and in-hotel experiences. You will coordinate with Reservations, Front Desk and Housekeeping to seamlessly service groups and travellers.

Bring a passion for guest service, strong leadership, and a good knowledge of Brisbane to share local insights and create memorable stays. This on-site role offers growth within EVT's hospitality network.

Qualifikationen

• Experience in hospitality or concierge roles.
• Strong communication and leadership capabilities.
• Knowledge of Brisbane area to guide guests.

Aufgaben

• Greet guests on arrival and departure and anticipate needs.
• Supervise, train and mentor the concierge team.
• Coordinate with Reservations, Front Desk and Housekeeping.
• Arrange guest transport and provide local recommendations.
• Raise guest feedback with hotel management.

Kenntnisse

Guest service

Leadership

Communication

Local knowledge

Jobbeschreibung

EVT is seeking a Concierge Supervisor in Brisbane to lead the concierge team, anticipate guest needs, and ensure service excellence across arrival, departure, and in-hotel experiences. You will coordinate with Reservations, Front Desk and Housekeeping to seamlessly service groups and travellers.

Bring a passion for guest service, strong leadership, and a good knowledge of Brisbane to share local insights and create memorable stays. This on-site role offers growth within EVT's hospitality network.