Guest Services Pro - Elevate Stays & Dining Perks

EVT Limited; Bowen; On-site; AUD 48,000 - 60,000; Full time

Benefits offered by this job

50% off dining & stays

Movie tickets

Seasonal perks at Thredbo

Career growth

Paid parental leave

Community & volunteering

Job summary

EVT Limited is seeking a customer-focused hospitality professional to join our on-site team in Bowen, Queensland. You will deliver exceptional guest service, manage phone and email inquiries with professionalism, and use the OPERA system to support daily operations.

The role requires prior hotel/guest service experience, a neat presentation, and the ability to multitask in a fast-paced environment, including working weekends and night shifts.

Qualifications

• Must-have hospitality/service orientation.
• Strong communication and interpersonal skills.

Responsibilities

• Exceptional customer service and communication skills.
• Professional phone and email etiquette.
• Previous experience with the OPERA property management system.
• Experience in a similar role.
• Exemplary personal and workplace presentation.

Skills

Customer service

Communication

Teamwork

Multitasking

Flexibility

Tools

OPERA property management system

Job description

EVT Limited is seeking a customer-focused hospitality professional to join our on-site team in Bowen, Queensland. You will deliver exceptional guest service, manage phone and email inquiries with professionalism, and use the OPERA system to support daily operations.

The role requires prior hotel/guest service experience, a neat presentation, and the ability to multitask in a fast-paced environment, including working weekends and night shifts.