Compliance & HR Officer

BEST Disability Support Pty; Brisbane; On-site; AUD 70,000 - 100,000; Full time

Job summary

BEST Disability Support is seeking a full-time Compliance & HR Officer to oversee NDIS/NDIA, Fair Work SCHADS, and WorkSafe Queensland compliance. You will coordinate payroll for about 70 staff, work with the Programs & Service Delivery team on recruitment, and ensure HR policies and onboarding run smoothly.

Ideal candidates have 2+ years in a similar role, extensive NDIS portal experience, and familiarity with SCHADS.

Qualifications

• Knowledge of NDIS provider compliance and related regulations.
• Experience with HR processes including recruitment and payroll.
• Strong interpersonal and communication skills; able to coordinate with multiple departments.

Responsibilities

• Ensure company-wide compliance with NDIS/NDIA, Fair Work SCHADS, and WorkSafe Queensland.
• Coordinate recruitment and payroll across roughly 70 staff.
• Oversee HR policies, onboarding, and staff documentation via Tanda.
• Update internal forms and maintain documentation for audits.
• Lead compliance contractors during peak periods and manage risk assessments.

Skills

NDIS compliance knowledge

HR processes

Interpersonal skills

Problem solving

Adaptable

Tools

Google Workspace

Tanda

Trello

Canva

Job description

BEST Disability Support – Slacks Creek QLD

BEST Disability Support (BEST) is an NDIS-funded learning centre in Logan that teaches real life and work skills with tangible results through modern programs young adults actually want to engage in. We offer both group and 1:1 supports, as well as community access supports to young people aged 16-30.

The Role

We are looking for a full-time Compliance & HR Officer with a passion for disability support and keen attention to detail to join our fast-growing company, to oversee NDIS/NDIA and HR compliance.

Your Duties

Reporting directly to the Operations Manager, you will be responsible for ensuring the company is compliant with all legislative and regulative requirements in accordance with the NDIS/NDIA, Fair Work (SCHADS award), and WorkSafe Queensland. You will also be responsible for the coordination of HR duties including recruitment and payroll.

Your day-to-day tasks will include but are not limited to:

Compliance

Ensuring company-wide legislative, regulative, and NDIS/NDIA compliance across company processes

Updating all internal forms as required using Provider+

Creating risk assessments for all Members each teaching period

Overseeing the completion and maintenance of internal WHS audits

Conducting 6-monthly reviews of all Member and staff files

Training and coordinating compliance contractors during peak periods

Auditing, reporting, and coordinating the safety of all campus environments in accordance with NDIS/NDIA and WorkSafe Queensland requirements

Preparing documentation for NDIS audits

HR

Fortnightly payroll processing for approximately 70 staff

Working closely with Programs & Service Delivery department on recruitment efforts

Coordinating the implementation of staff policies, processes, and procedures

Ensure all employees hold relevant and required certifications, licenses, training, etc.

Coordinate the onboarding of all staff via Tanda

About You

Demonstrable knowledge and experience of NDIS provider compliance is essential. As well as:

2+ years of experience in a similar role

Extensive experience working with the NDIS portal

Previous experience in NDIS audit preparation

Extensive knowledge of the SCHADS award

Background in NDIS administration

Familiarity with general HR processes

Experience leading HR efforts very highly regarded

Proficiency in the Google Workspace suite or similar

Proficiency using Tanda or similar

Strong interpersonal and communication skills

Be quick on your feet and adaptable

Can easily identify and solve problems

Experience using Trello and Canva or the ability to learn these quickly

Prior experience and/or qualifications in the community services sector is highly desirable but not essential.

Essential Certificates and Licenses

You will need to have obtained the following before starting this new role: