Human Resources and Organisational Compliance Officer

New Leaf Disability Support; Newcastle-Maitland; On-site; AUD 65,000 - 90,000; Full time

Job summary

New Leaf Disability Support in Wallsend NSW is seeking a hands-on Human Resources and Organisational Compliance Officer. You will work closely with management and support workers to ensure employment, training, documentation and compliance obligations are met, while fostering a respectful and accountable workplace culture.

Responsibilities include onboarding, maintaining HR records, monitoring training and mandatory requirements, and supporting policies, audits and incident investigations.

Qualifications

• Experience in HR and compliance roles, especially in disability or community services.

Responsibilities

• Manage employee onboarding, inductions and HR documentation.
• Maintain accurate employee records and HR systems.
• Monitor staff qualifications, training and mandatory requirements.
• Coordinate probation reviews, performance management and employee processes.
• Support recruitment, reference checks and employment documentation.
• Maintain compliance registers and staff records.
• Assist with policies, procedures and internal compliance processes.
• Monitor required checks, licences, certifications and renewals.
• Support incident, complaint and investigation processes.
• Assist with audits and preparation for compliance reviews.
• Provide practical HR advice to managers and staff.
• Support a positive workplace culture aligned with legislation and disability-sector requirements.
• Maintain participant files, service agreements, support plans, risk assessments and consent forms.
• Monitor participant documentation, reviews and compliance requirements.
• Maintain incident, complaints, risk and corrective action registers.

Skills

HR

Compliance

Documentation

Record keeping

Communication

Organisation

HR systems

MS Office/GS Workspace

Tools

HR systems

MS Office/GS Workspace

Job description

Human Resources and Organisational Compliance Officer

New Leaf Disability Support – Wallsend NSW

This is a hands-on role covering both Human Resources and Organisational Compliance. You will work closely with management and support workers to maintain a positive workplace culture while ensuring our employment, training, documentation and compliance requirements are consistently met.

Your responsibilities will include:

Managing employee onboarding, inductions and HR documentation

Maintaining accurate employee records and HR systems

Monitoring staff qualifications, training and mandatory requirements

Coordinating probation reviews, performance management and employee processes

Supporting recruitment, reference checks and employment documentation

Maintaining compliance registers and staff compliance records

Assisting with policies, procedures and internal compliance processes

Monitoring required checks, licences, certifications and renewals

Supporting incident, complaint and investigation processes where required

Assisting with audits and preparation for compliance reviews

Providing practical HR advice and support to managers and staff

Helping develop and maintain a positive, respectful and accountable workplace culture

Ensuring HR and compliance practices align with relevant legislation and disability-sector requirements

Maintain participant files, service agreements, support plans, risk assessments and consent forms.

Monitor participant documentation, reviews and compliance requirements.

Maintain incident, complaints, risk and corrective action registers.

About You

We are looking for someone who is organised, proactive, approachable and highly detail-oriented, with the confidence to manage sensitive HR and compliance matters professionally.

You will ideally have:

Previous experience in HR, compliance, people & culture, or a similar role

Experience working in the disability, health, community services or NDIS sector highly regarded

Strong understanding of Australian employment practices and workplace requirements

Excellent organisational and record-keeping skills

Strong written and verbal communication skills

High level of confidentiality and professional integrity

Ability to manage competing priorities and meet deadlines

Confidence working independently while also being part of a team

Strong attention to detail and a practical, solutions-focused approach

Experience with HR systems and Microsoft Office/Google Workspace