NDIS Human Recources Officer - NDIS compliance

Care Hub Australia Pty Ltd; Melbourne; On-site; AUD 60,000 - 80,000; Part time

Job summary

Care Hub Australia Pty Ltd in Melbourne is seeking an NDIS Human Resources Officer to support the full employee lifecycle, focusing on screening, training, documentation and compliance. The role works closely with Management, Operations and Care teams to deliver a high-quality, person-centred workforce for NDIS participants.

The role handles recruitment, onboarding, records, and ongoing workforce compliance, including NDIS screening checks and mandatory training.

Qualifications

• Experience as HR Officer or HR Administrator in care/disability sector.
• Strong attention to detail and confidentiality.
• Ability to manage multiple priorities and deadlines.
• Familiar with employee records management and onboarding processes.
• Experience with NDIS screening and compliance preferred.

Responsibilities

• Assist with recruitment of Support Workers and other employees and coordinate interviews.
• Review applications and conduct initial screening.
• Coordinate reference checks and pre-employment checks.
• Prepare employment contracts and onboarding documents.
• Coordinate induction and ensure paperwork is completed.
• Verify qualifications, certificates and other documentation.
• Set up and maintain accurate employee records.
• Manage NDIS Worker Screening Checks and expiry dates.
• Monitor First Aid, CPR and mandatory training compliance.
• Maintain training and qualification registers.
• Follow up outstanding compliance requirements with employees and managers.

Skills

HR Administration

Recruitment coordination

Onboarding

NDIS compliance

Documentation & records

Training coordination

Job description

NDIS Human Recources Officer - NDIS compliance

This is a hands‑on role supporting the full employee lifecycle, including recruitment, onboarding, employee records, workforce compliance, training, general HR administration and NDIS registration. A key focus of the role is ensuring our workforce is appropriately screened, trained, qualified, competent and compliant with NDIS and organisational requirements. You will work closely with Management, Operations and Care teams to maintain a safe, capable and well‑supported workforce delivering high‑quality, person‑centred support to NDIS participants.

Key responsibilities

Assist with recruitment of Support Workers and other employees, review applications, conduct initial screening and coordinate interviews.

Conduct reference checks and relevant pre‑employment checks.

Prepare employment contracts and onboarding documentation.

Coordinate new employee induction and ensure all required documentation is completed.

Verify qualifications, certificates and other relevant documentation.

Set up and maintain accurate employee records.

Manage and monitor NDIS Worker Screening Checks and relevant expiry dates.

Monitor First Aid, CPR, mandatory training, qualifications and other compliance requirements.

Maintain accurate worker screening, training and qualification registers.

Follow up outstanding compliance requirements with employees and managers.

About you

Highly organised with excellent attention to detail.

Proactive and able to manage multiple priorities and deadlines.

Professional, approachable and confident communicating with employees and management.

Comfortable working independently and taking ownership of tasks.

Strong in administration, documentation and record keeping.

Confident following up outstanding compliance requirements.

Able to identify issues and take initiative to resolve or escape them.

Previous experience in an HR Officer, HR Administrator, People & Culture or similar role.

Previous experience within the NDIS, disability, community services, health or aged care sector is highly regarded.

Experience managing employee records, onboarding and workforce compliance.

Join a growing NDIS organisation.

Part‑time position working 4 days per week (0.8 FTE).

Play an important role in maintaining a safe, compliant and high‑quality workforce.

Work closely with Management, Operations and Care teams.

Contribute to positive outcomes for NDIS participants.

Opportunity for professional growth and development.