Support Coordinator (Contractor or Part-time Employee)

Rehability Australia Pty; Brisbane; Hybrid; AUD 55,000 - 77,000; Part time

Benefits offered by this job

Hybrid work options

Family/Work-life Balance

PD options

Monthly supervision

Job summary

Supportability Support Coordination Service is seeking a dedicated Support Coordinator in the Greater Brisbane area for a part-time/contract role. You will work with clients to implement supports and coordinate services to improve independence and quality of life.

Join a well-established registered NDIS organisation with a supportive culture, hybrid working options, and opportunities for PD and supervision to support career growth.

Qualifications

• Minimum 2+ years in a support coordination role.
• Preferred tertiary qualifications in human services or allied health.
• Knowledge of NDIS Act 2013 and related guidelines.
• Ability to work with clients, families and carers in the community.

Responsibilities

• Support clients to achieve goals in their NDIS plans.
• Coordinate funded and mainstream supports.
• Strengthen informal networks and client independence.
• Collaborate with the support coordination team to deliver outcomes.
• Prepare clear reports and maintain case records.

Skills

Support coordination

NDIS knowledge

Client engagement

CRM software

Time management

Communication skills

Teamwork

Driver's license

Blue Card

NDIS Worker Check

Police Check

Vaccination

Professional development

Education

Human services background

Allied health qualification

Relevant certificate

Tools

CRM system

Microsoft Office

Job description

Support Coordinator - SUPPORTABILITY SUPPORT COORDINATION SERVICES

Location: Greater Brisbane

Hours: Contractor Role or Part-time Employee (2+ days per week) we encourage staff to work no more than 4 days per week to ensure staff happiness and to maintain work/life balance.

For Employees - SCHADS Level 4 (based on experience)

Date: Immediate Start - Oct 2026

Are you a ‘Professional’ Support Coordinator looking to develop your career with a well-established registered NDIS organisation, with excellent reputation in the sector for services and a great supportive work culture? Don’t look any further… you have found that at Supportability, a dedicated Support Coordination and Navigation Service!

Hybrid work options | Family/Work-life Balance | Dynamic & inclusive team | Supportive & positive work culture | PD Options

About the role:

You will join us as a dedicated member of our support coordination team working in the community disability sector, supporting people living with disability to improve their independence and quality of life. We offer a specialist niche service supporting people living with acquired disabilities and complex disability needs.

As a dedicated Support Coordinator, you will support clients to achieve their goals in their individual NDIS Plans. You will provide assistance to strengthen participants’ ability to coordinate and implement their supports, assist people to strengthen their informal networks, and coordinate a range of services, including funded and mainstream supports. The position involves an understanding of the NDIS, the role of support coordination/navigation, and a commitment to enhancing quality service outcomes.

Why join us?

At Supportability we value social justice, dignity and worth, importance of human relationships, integrity and competence. Our focus is on providing a quality service and real outcomes for the people we work with.

We promote inclusion within our teams, mutual support, professional developmentand value skills of being able to work autonomously,manage complexitiesand crisisas well as excel in time management skills.

Weoffer access to professional supervision and a flexible work setting that enable our staff hybrid opportunities, to enable a happy work/life balance. Work arrangements are supported by technology which facilitateshybrid workingoptions.

We are looking for motivated, authentic people who want to be part of a team of dedicated Support Coordinators/Navigators to advance both client outcomes and our quality support coordination and navigation service.

If you are looking for a rewarding role that enables you to develop your career in support coordination, then Supportability Support Coordination Service is for you.

What we offer:

• Opportunity for career progression with monthly supervision

  • For our employees- we value supportive management and provide monthly supervision to allow for reflective case management practices.

• Flexible work hours

  • We understand that family and personal life is a priority and at Supportability we can accommodate to your needs.

• Competitive remuneration

  • For Employees- we pay within the disability sector rates (SCHADS) and provide higher rates for Level 3 Support Coordination cases.

• Access to PD allowance and training

  • For Employees- we encourage career growth and invest into our staff with training and PD allowance. Contractors can access our learning portal for free CPD resources.

• Supportive work culture

  • We have a beautiful office setting, so you can work along side colleagues who can provide support when needed. We also connect online via social media platforms and teams.

• Job Security

  • We have over 20 years of experience within the disability sector. We are a registered provider and have been progressively changing with the needs of our clients and the sector, and with that experience we have invested into systems to aid our staff in managing their case loads. We have CRM for our Support Coordinators and have a wonderful administrative team to aid with admin tasks.We are well positioned to accommodate the changing landscape of the NDIS.

What you need to bring to this role:

• Demonstrated experience in support coordination role with minimum 2 + years' experience

• Preferred tertiary qualifications in human services, allied health or relevant certificate qualification

• Knowledge of the NDIS Act 2013, Disability Act 2006, NDIS Operational Guidelines and other relevant legislation to complete the role

• Experience and skills to work competently alongside clients, their family and carers in their local community to build their capacity to participate in the community

• An understanding and commitment to the various policies and procedures required to deliver effective services

• Well-developed oral and written communication skills with the capacity to prepare reports and correspondence in clear and concise language

• Ability to work as part of a team

• Well-developed work organisational skills, the ability to manage time effectively and prioritise tasks

• Proven ability to practice autonomously, think innovatively, affect change, and shape positive workplace culture

• Strong computer literacy in interfacing with CRM, Proda and Microsoft Office suite of programs

• Current Drivers License

• Current Working with Children's Blue Card

• NDIS Worker Clearance Check (Mandatory)

• Current National Police Check

• Meet Mandatory vaccination requirements, as applicable

• Commitment to professional development and maintenance of current evidence-based practice

Applications Closing 30/11/2026