Compassionate Funeral Director - Lead & Deliver Services

Archdiocese of Brisbane; Moreton Bay; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive remuneration

Modern facilities and equipment

Professional development

Job summary

Holy Cross Funerals in Brisbane is seeking an Experienced Funeral Director to lead and coordinate all aspects of funeral arrangements with families, clergy and service providers. You will ensure services are delivered with care, dignity and professionalism, while maintaining strict confidentiality and compliance with WHS standards.

The role offers opportunities to work within a respected parish community, participate in after-hours rosters, and contribute to compassionate care for local families

Qualifications

• Minimum 5 years' experience arranging and conducting funeral services.
• Strong knowledge of funeral industry processes.
• Excellent interpersonal and communication skills.
• High level of compassion, empathy and professionalism.
• Organisational and time-management abilities.

Responsibilities

• Conduct funeral arrangements and pre-arrangements with families.
• Coordinate funeral services from inquiry to service delivery.
• Prepare and maintain funeral files and documentation.
• Process permits, notices and required paperwork.
• Liaise with crematoriums, cemeteries, churches and service providers.
• Coordinate floral tributes, hospitality and memorial products.
• Work with mortuary staff on transfers and care of the deceased.
• Participate in after-hours roster and community engagement.
• Deliver exceptional customer service to families and stakeholders.
• Ensure WHS compliance and industry standards.

Skills

Interpersonal skills

Time management

Communication skills

Compassion

Attention to detail

Computer literacy

Teamwork

Confidentiality

Education

Certificate III or higher in Funeral Services

Tools

Office software

Job description

Holy Cross Funerals in Brisbane is seeking an Experienced Funeral Director to lead and coordinate all aspects of funeral arrangements with families, clergy and service providers. You will ensure services are delivered with care, dignity and professionalism, while maintaining strict confidentiality and compliance with WHS standards.

The role offers opportunities to work within a respected parish community, participate in after-hours rosters, and contribute to compassionate care for local families