Compassionate Funeral Service Assistant

MAYDAY Recruitment Group; Sydney; On-site; AUD 42,000 - 62,000; Full time

Job summary

MAYDAY Recruitment Group is seeking a Funeral Director Assistant to support families through care, preparation and coordination of funerals, ensuring dignity, respect and compassion at every step.

This role emphasizes empathy, professionalism and emotional resilience, with duties including arranging order of service materials, vehicle transfers, viewings, and helping set up rooms for services.

Qualifications

• Strong empathy and natural sense of compassion.
• Professional, respectful, and grounded approach.
• Ability to remain calm and supportive in emotional situations.
• Team-oriented, with ability to also work independently.
• Reliable, accountable, and willing to learn.

Responsibilities

• Prepare and organise order of service materials with accuracy.
• Drive company vehicles safely and professionally.
• Prepare and clean company vehicles daily to a high standard.
• Support families by transferring loved ones from hospitals, nursing homes, and private residences.
• Provide compassionate support during funeral services.
• Assist with the order of service.
• Support and guide families and guests with care and respect.
• Assist with setting up rooms for viewings and services.
• Be physically capable of manual handling up to 25kg.

Skills

Empathy

Compassion

Professionalism

Calm under pressure

Team oriented

Reliability

Willing to learn

Job description

MAYDAY Recruitment Group is seeking a Funeral Director Assistant to support families through care, preparation and coordination of funerals, ensuring dignity, respect and compassion at every step.

This role emphasizes empathy, professionalism and emotional resilience, with duties including arranging order of service materials, vehicle transfers, viewings, and helping set up rooms for services.