Funeral Director

Archdiocese of Brisbane; Moreton Bay; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive remuneration

Modern facilities and equipment

Professional development

Job summary

Holy Cross Funerals in Brisbane is seeking an Experienced Funeral Director to lead and coordinate all aspects of funeral arrangements with families, clergy and service providers. You will ensure services are delivered with care, dignity and professionalism, while maintaining strict confidentiality and compliance with WHS standards.

The role offers opportunities to work within a respected parish community, participate in after-hours rosters, and contribute to compassionate care for local families

Qualifications

• Minimum 5 years' experience arranging and conducting funeral services.
• Strong knowledge of funeral industry processes.
• Excellent interpersonal and communication skills.
• High level of compassion, empathy and professionalism.
• Organisational and time-management abilities.

Responsibilities

• Conduct funeral arrangements and pre-arrangements with families.
• Coordinate funeral services from inquiry to service delivery.
• Prepare and maintain funeral files and documentation.
• Process permits, notices and required paperwork.
• Liaise with crematoriums, cemeteries, churches and service providers.
• Coordinate floral tributes, hospitality and memorial products.
• Work with mortuary staff on transfers and care of the deceased.
• Participate in after-hours roster and community engagement.
• Deliver exceptional customer service to families and stakeholders.
• Ensure WHS compliance and industry standards.

Skills

Interpersonal skills

Time management

Communication skills

Compassion

Attention to detail

Computer literacy

Teamwork

Confidentiality

Education

Certificate III or higher in Funeral Services

Tools

Office software

Job description

Lead and coordinate meaningful funeral services, supporting families with compassion, dignity and professionalism at Holy Cross Funerals.

30th October, 2026

Experienced Funeral Director

Holy Cross Funerals Kippa-Ring, Brisbane QLD

About Us

Holy Cross Funerals has been serving the Brisbane community with dignity, compassion and professionalism for many years. As part of the Holy Cross Parish community, we are committed to supporting families through some of life's most important moments with genuine care, respect and personalised service.

About the Role

As an Experienced Funeral Director, you will manage and coordinate all aspects of funeral arrangements from first contact through to the delivery of funeral services. Working closely with families, clergy, suppliers, cemeteries, crematoriums and our internal team, you will ensure every service is conducted with the highest standards of care and attention to detail.

Key Responsibilities

• Conduct funeral arrangements and pre-arrangements with families
• Coordinate funeral services from initial enquiry through to service delivery
• Prepare and maintain funeral files and documentation
• Process permits, notices and required funeral paperwork
• Liaise with crematoriums, cemeteries, churches, doctors and service providers
• Coordinate floral tributes, hospitality and memorial products
• Work collaboratively with mortuary staff regarding transfers and care of the deceased
• Prepared to participate in after-hours roster
• Assist with deceased transfers and manual handling duties when required
• Maintain presentation and cleanliness of funeral facilities and vehicles
• Participate in community and parish engagement activities
• Deliver exceptional customer service to client families and stakeholders
• Ensure compliance with workplace health and safety requirements and industry standards

About You

To be successful in this role, you will possess:

Essential Requirements

• Minimum 5 years' experience arranging and conducting funeral services
• Strong knowledge of the funeral industry and associated processes
• Excellent interpersonal and communication skills
• High level of compassion, empathy and professionalism
• Strong organisational and time-management abilities
• Excellent attention to detail and administrative skills
• Sound computer literacy and confidence using office systems
• Ability to work independently and as part of a team
• Current driver's licence
• Ability to maintain strict confidentiality

Desirable

• Certificate III or higher in Funeral Services
• Understanding of Catholic Church practices and funeral traditions
• Experience working with clergy, parishes and faith-based organisations

What We Offer

• Opportunity to work within a respected and community-focused funeral service
• Supportive team environment
• Meaningful and rewarding work supporting local families
• Ongoing professional development and training
• Modern facilities and equipment
• Competitive remuneration based on experience

Why Join Holy Cross Funerals?

This is more than a funeral directing role. It is an opportunity to make a genuine difference in people's lives while working alongside a dedicated team committed to excellence, respect and compassionate service. We value integrity, professionalism and a commitment to supporting families during their time of need.

Applications will be treated with strict confidentiality.

The Archdiocese of Brisbane has standards of conduct for workers to maintain a safe and healthy environment for children. Our commitment to these standards requires that we conduct working with children checks, criminal history checks, and background referencing for all persons who will engage in direct and regular involvement with children and young people (0 - 18 years) and/or vulnerable adults. The organisation is fully committed to child safety and has a 0 tolerance to abuse of children or vulnerable adults.

Accessibility and Inclusivity

The Archdiocese of Brisbane is committed to creating an accessible and inclusive environment where all job candidates can fully engage in the recruitment process. We acknowledge and actively support the inclusion, respect, and equitable treatment of, including but not limited to, Aboriginal and Torres Strait Islander peoples, people with disabilities, and people from culturally, religiously and linguistically diverse backgrounds. If you require any reasonable accessibility adjustments or information in an alternative format during the recruitment process, please contact us to discuss how we can support your participation. We respect your privacy and confidentiality. Information is shared with other staff only as reasonably necessary to arrange workplace accessibility adjustments.