Compassionate Front Desk & Administrative Coordinator

KB7 Care Pty Ltd.; Melbourne; On-site; AUD 30,000 - 39,000; Full time

Job summary

KB7 CARE Pty Ltd. is seeking a Receptionist to provide professional reception services and administrative support across Operations, HR and client services.

You will be the first point of contact for clients, families and external stakeholders, ensuring a welcoming, confidential and well-organised reception environment. The role supports appointment coordination, recordkeeping and general office administration while maintaining strict confidentiality and adhering to company policies and

Qualifications

• Strong verbal and written communication skills.
• Professional telephone etiquette and customer service focus.
• Good organisational skills and attention to detail.
• Ability to manage competing priorities and complete administrative tasks efficiently.
• Familiarity with email, office software, data entry and electronic recordkeeping.

Responsibilities

• Answer calls, respond to emails, welcome visitors and direct enquiries to the right team.
• Coordinate appointments and prepare messages for management.
• Maintain reception records and scheduling in authorised systems.
• Support General Manager and team with routine administrative tasks.
• Refer recruitment, onboarding and documentation enquiries to HR.
• Protect confidential information and follow privacy and confidentiality procedures.

Skills

Verbal communication

Written communication

Customer service

Organisation

Data entry

Confidentiality

Teamwork

Tools

Microsoft Office

Job description

KB7 CARE Pty Ltd. is seeking a Receptionist to provide professional reception services and administrative support across Operations, HR and client services.

You will be the first point of contact for clients, families and external stakeholders, ensuring a welcoming, confidential and well-organised reception environment. The role supports appointment coordination, recordkeeping and general office administration while maintaining strict confidentiality and adhering to company policies and