Healthcare Front Desk: Patient Care & Scheduling

Family Doctor Pty Ltd; Wodonga; On-site; AUD 40,000 - 56,000; Full time

Benefits offered by this job

Employee discount program

Wellness hub

Job summary

Family Doctor Pty Ltd is seeking a friendly receptionist to join our team, providing front-desk support to patients and clinicians across our medical and dental practices, and helping maintain a welcoming, professional environment.

You will manage patient check-in and check-out, book appointments, handle phone inquiries, coordinate with doctors and staff, and perform general administrative duties while upholding confidentiality and high standards of care in a fast-paced setting.

Qualifications

• Strong communication and IT skills.
• Experience in medical receptionist role preferred.
• Ability to multitask and maintain confidentiality.
• Experience with Best Practice software is advantageous.
• Experience in customer service.

Responsibilities

• Providing high-quality reception and secretarial services to the patients, doctors, and staff
• Greeting patients and visitors in person and on the phone
• Scheduling appointments for patients
• General office and administrative duties
• Opening and closing the clinic as required

Skills

Strong communication skills

IT skills

Multitasking

Customer service experience

Professionalism and confidentiality

Tools

Best Practice software

Job description

Family Doctor Pty Ltd is seeking a friendly receptionist to join our team, providing front-desk support to patients and clinicians across our medical and dental practices, and helping maintain a welcoming, professional environment.

You will manage patient check-in and check-out, book appointments, handle phone inquiries, coordinate with doctors and staff, and perform general administrative duties while upholding confidentiality and high standards of care in a fast-paced setting.