Compassionate Front Desk Receptionist

The Centre for Women & Co.; Brisbane; On-site; AUD 52,000 - 62,000; Full time

Benefits offered by this job

Salary packaging

Pet friendly offices

Induction program

In-house training

Supportive team culture

Job summary

The Centre for Women & Co. is seeking two full-time Receptionists for our Springwood office to provide a professional, welcoming and safe first point of contact for clients, visitors and callers. The role involves handling high-volume calls and providing admin support to the wider multidisciplinary team.

We offer an autonomy-supportive environment, salary packaging options, pet-friendly offices and a strong induction program to help you settle in and grow within the not-for-profit sector.

Qualifications

• Demonstrated experience in an office or reception setting.
• Excellent interpersonal and communication skills.
• Strong organisational and time-management abilities.
• Proficient with computer systems and data entry.
• Ability to work independently and collaboratively.
• Commitment to confidentiality and safe, respectful practice.

Responsibilities

• Manage high-volume incoming calls on the central line.
• Provide a welcoming, respectful reception for clients and visitors.
• Process referrals accurately within required timeframes.
• Respond to distress or crisis following procedures and escalate safety concerns.
• Maintain accurate client records and filing while protecting privacy.
• Support facilities management and cover other admin roles as needed.
• Collaborate across teams to provide coverage.

Skills

Reception experience

Interpersonal communication

Organisational skills

Data entry

Education

Administration or Human Services studies encouraged

Job description

The Centre for Women & Co. is seeking two full-time Receptionists for our Springwood office to provide a professional, welcoming and safe first point of contact for clients, visitors and callers. The role involves handling high-volume calls and providing admin support to the wider multidisciplinary team.

We offer an autonomy-supportive environment, salary packaging options, pet-friendly offices and a strong induction program to help you settle in and grow within the not-for-profit sector.