Community Venues Coordinator

Cloncurry Shire Council; Cloncurry Shire; On-site; AUD 87,000 - 90,000; Full time

Benefits offered by this job

Sick leave

Five weeks annual leave with 17.5% in‑

Superannuation

Job summary

Cloncurry Shire Council is seeking an organised, community-focused Community Venues Coordinator to join our Community and Cultural Services team. This role offers the opportunity to work closely with residents, businesses and community organisations, coordinating Council’s venues and helping bring local events, activities and community programs to life.

The role involves managing bookings, coordinating setup and inspections, and building strong partnerships with stakeholders to ensure

Qualifications

• Experience in venue coordination or related community services.
• Strong organisational skills and the ability to prioritise multiple bookings.
• Excellent communication and stakeholder engagement skills.
• Experience using booking systems and recording financial details.

Responsibilities

• Manage venue bookings, hire documentation, fees, bonds, access and handovers.
• Build relationships with community groups, businesses and event organisers.
• Coordinate venue setup, pack-down and cleaning with hirers and staff.
• Conduct venue inspections and address maintenance and safety issues.
• Maintain equipment inventories and coordinate repairs and replacements.
• Maintain financial records and reports on venue utilisation.
• Improve booking processes and customer service for efficient operations.

Skills

Venue coordination

Customer service

Project management

Stakeholder engagement

Inventory management

Budget awareness

Education

Event management qualification

Tools

Booking systems

Digital platforms

Job description

Cloncurry Shire Council is seeking an organised, community-focused Community Venues Coordinator to join our Community and Cultural Services team. This role offers the opportunity to work closely with residents, businesses and community organisations, coordinating Council’s venues and helping bring local events, activities and community programs to life.

What We Offer

• Full-Time - Queensland Local Government Industry (Stream A) Award - Level 5 - $86,700 - $89,700 per annum (Depending on Qualifications and Experience) + Superannuation
• Personal (Sick) Leave
• Five weeks annual leave, with 17.5% leave loading

About The Role

Reporting to the Manager Community and Cultural Services, you will coordinate the operation, presentation and hire of Council’s designated community venues and facilities. As the primary point of contact for hirers, you will deliver responsive customer service and manage venue arrangements from initial enquiry through to post-event follow-up.

The role combines community engagement, operational coordination and administrative accountability. You will work across Council teams and with service providers to ensure venues are ready for use, equipment is accounted for and operational matters are followed through to resolution.

Your responsibilities will include:

• Managing venue bookings, hire documentation, fees, bonds, access arrangements and venue handovers.
• Building productive relationships with community groups, businesses and event organisers to encourage participation and appropriate use of Council facilities.
• Coordinating venue setup, pack-down and cleaning requirements with hirers, Council teams and service providers.
• Undertaking venue inspections, identifying maintenance and safety concerns, and coordinating timely follow-up of outstanding works.
• Maintaining accurate equipment inventories, undertaking stocktakes and coordinating equipment hire, repairs and replacement requirements.
• Maintaining booking and financial records, monitoring venue utilisation and providing operational reports and recommendations.
• Improving booking processes, operating procedures and customer service to support efficient, reliable venue operations.

The role requires occasional work outside standard business hours.

About You

You bring a strong service ethic, practical judgement and the ability to turn competing demands into well-coordinated outcomes. You are confident engaging with different community groups, setting clear expectations and resolving issues professionally.

You take responsibility for your work and follow through on commitments. Whether coordinating a booking, addressing a venue concern or reconciling equipment records, you recognise that attention to detail and clear communication make a difference to the community’s experience.

You will demonstrate:

• Experience in venue coordination, facility operations, events, community services or a comparable customer-focused environment.
• Strong organisational skills, with the ability to independently prioritise work and coordinate multiple bookings and operational requirements.
• Effective communication and stakeholder engagement skills, including the ability to respond professionally to customer concerns.
• Practical problem-solving skills and sound judgement in resolving routine matters and escalating issues requiring management attention.
• Experience coordinating maintenance, cleaning or facility presentation requirements and monitoring actions through to completion.
• Accurate administration, inventory management and recordkeeping skills, with confidence using booking systems and other digital platforms.
• Financial awareness and the ability to apply established procedures when administering fees, invoices, expenditure and recoverable costs.
• A collaborative approach and the ability to identify practical improvements to service delivery.

Mandatory Requirements

• Police clearance.
• Positive Working with Children Check (Blue Card), or the ability to obtain one.
• Tertiary qualifications or relevant studies in event management, marketing, business management, community services, sports management or a related field.
• Previous local government experience.
• Experience working within community venues or related industries.

For a more detailed job outline, please refer to the attached PD.

Cloncurry Shire Council reserves the right to commence recruitment prior to the closing date should a suitable candidate apply.