Venue And Events Officer

Council Jobs; Wagga Wagga; On-site; AUD 70,000 - 84,000; Full time

Benefits offered by this job

12% Superannuation

Flexible Working Arrangements

Generous leave entitlements

Job summary

Council Jobs is seeking a Venue and Events Officer to support venue hire bookings, event documentation and financial processing for the Wagga Civic Theatre and Riverina Playhouse. You will liaise with external hirers, contractors and internal stakeholders to ensure a positive user experience and compliant operations.

The role covers hospitality duties, event setup and delivery, with a focus on accurate records, customer service and adherence to safety and council policies.

Qualifications

• Demonstrated experience in administration, events, hospitality, customer service or a similar environment.
• Ability to organise and prioritise workloads in a busy environment.

Responsibilities

• Provide administrative support for venue hire bookings and event documentation.
• Coordinate community and commercial venue bookings and liaise with hirers and internal stakeholders.
• Support event delivery, setup, pack-down, patron services and general operations.
• Provide hospitality support including stock management and basic food/beverage service.
• Maintain cleaning schedules across venues and report maintenance issues.
• Deliver professional customer service to hirers, patrons and contractors.

Skills

Administration

Events coordination

Hospitality

Customer service

Job description

Are you a detail-oriented professional with exceptional administration and customer service skills? Would you love to work in a dynamic environment in the delivery of venue hire activities and events across Wagga Civic Theatre and Riverina Playhouse. If so, we'd love to hear from you.

The position supports the administration of venue hire bookings, event documentation, financial processing, hospitality and Front of House operations, and contributes to the successful delivery of a diverse range of performances, functions, workshops, meetings and community events.

The position liaises with external hirers, community groups, performers, contractors and internal Council stakeholders to assist with the coordination and delivery of events and ensure a positive experience for venue users and patrons.

The role works collaboratively with the Civic Theatre and Riverina Playhouse teams and contributes to the efficient day-to-day operation of the venues, ensuring activities are undertaken in accordance with Council policies, venue procedures, work health and safety requirements and relevant legislation.

What's on offer

• Permanent, full-time position (38 hours per week)
• Remuneration package of $2,686.30 gross per fortnight, with progression opportunities to $3,223.56 gross per fortnight, plus 12% superannuation
• Access to Council's Flexible Working Arrangements
• Generous leave entitlements, including access to MyLeave

Your new role

As the Venue and Events Officer, you will:

• Provide administrative support to the Venue Coordinator for venue hire bookings, including maintaining accurate booking records, correspondence, event information and documentation.
• Assist with the administration and coordination of community and commercial venue hire bookings, including liaising with hirers and internal stakeholders, maintaining required forms, agreements and event information. Provide financial administration support including processing of purchase orders and invoices as well as assisting event reconciliations.
• Support the Venue Coordinator and Front of House team in the delivery of events, including assisting with event setup, pack-down, patron services and general operational requirements.
• Provide hospitality support including stock management, platter preparation, basic food and beverage service, and other hospitality duties as required.
• Maintaining cleaning schedules and standards across both venues and report cleaning or maintenance issues as required.
• Provide professional and responsive customer service to hirers, patrons, community groups, performers, contractors and other stakeholders.

About you

To be successful in this role, you will have:

• Demonstrated experience in administration, events, hospitality, performing arts, customer service or a similar environment.
• Demonstrated ability to effectively organise and prioritise workloads, manage competing priorities and changing operational requirements, and meet deadlines in a busy operational environment.
• NSW Responsible Service of Alcohol Certificate.
• Class C Driver Licence.

Use of Artificial Intelligence (AI)

Council acknowledges that applicants may use AI tools to assist with preparing their application. If you do, please ensure your application reflects your own skills and experience. Candidates progressing through the recruitment process should be prepared to discuss and expand on all aspects of their application, including their responses to the focus questions.

What is next?

Applications close Monday, 19 October 2026 at 11.59pm AEDST with interviews to be held in the week commencing Monday, 26 October 2026.

As part of the recruitment process, pre-employment checks will be conducted in line with requirements of the position.

All selected candidates for this position will be asked to consent to a police check. Please note that people with a criminal record are not discouraged from applying for the position. Each application will be considered on its merit.

Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life. This includes women, men, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with a disability, veterans, sexually and gender diverse people, people with lived experience and people of all ages.