Events & Operation Officer

Sunshine Coast Council; Caloundra; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Wellbeing programs

9-day fortnight

Hybrid work model

Salary packaging options

Smartphones and devices

Job summary

Sunshine Coast Stadium is managed by the Sunshine Coast Council and seeks an Events & Operations Officer to support planning, coordination and daily operation of Sunshine Coast Stadium and related venues.

You will work with event organisers, sporting clubs and community groups to deliver successful events with exceptional customer service. A varied, hands-on role combines event coordination, venue administration and operational support, enabling you to impact our regional community.

Qualifications

• Qualifications or experience in business administration, sport management, event coordination or venue operations.
• Experience or understanding of sport and community venues is desirable.
• Strong communication and customer service skills are essential.

Responsibilities

• Coordinate event planning activities, operational schedules and venue logistics for diverse sporting and community events.
• Build and maintain positive relationships with sporting clubs, community groups, customers and key stakeholders.
• Manage venue administration including bookings, hire agreements, invoicing, attendance reporting and customer enquiries.
• Support day-to-day venue operations, act as Duty Manager when required and help ensure facilities are presented to a high standard.

Skills

Sport understanding

Events coordination

Customer service

Communication

Stakeholder engagement

Microsoft Office

Education

Business administration

Sport management

Event coordination

Venue operations

Tools

Booking systems

Invoicing software

Venue management systems

Job description

At Council, we’re proud of our region. We collaborate with community to achieve truly sustainable outcomes, enhance our enviable lifestyle, and create award-winning places and spaces that are uniquely Sunshine Coast. So, if you love it here as much as we do, and you want to shape our region for the future – you’ll want to join our team!

With the vision to be Australia’s most sustainable region - Connected. Liveable. Thriving, our region is a model of sustainability, where caring for our environment, creating vibrant communities and growing our local economy is a way of life.

About the Role

The Sports & Community Venues Branch plays a vital role in delivering high-quality community facilities that support participation, wellbeing, social connection and economic activity across the region. Operating premier venues including Sunshine Coast Stadium, the branch works closely with sporting clubs, event organisers and community groups to create outstanding experiences for residents and visitors while contributing to the Sunshine Coast's exciting future as a key delivery partner for the Brisbane 2032 Olympic and Paralympic Games.

As an Events & Operations Officer, you will support the planning, coordination and day-to-day operation of Sunshine Coast Stadium and associated venues. Working closely with event organisers, sporting clubs, community groups and internal stakeholders, you'll help deliver successful events while ensuring exceptional customer service and smooth venue operations. This is a varied, hands-on role that combines event coordination, venue administration, stakeholder engagement and operational support, offering the opportunity to make a meaningful impact within the community.

Key Responsibilities

• Coordinate event planning activities, operational schedules and venue logistics for a diverse range of sporting and community events.
• Build and maintain positive relationships with sporting clubs, community groups, customers and key stakeholders.
• Manage venue administration including bookings, hire agreements, invoicing, attendance reporting and customer enquiries.
• Support day-to-day venue operations, act as Duty Manager when required and help ensure facilities are presented to a high standard.

About you

• You understand sport, events and community venues.
  You bring relevant qualifications or experience in business administration, sport management, event coordination or venue operations and have a genuine interest in creating exceptional customer and event experiences.
• You thrive in a fast-paced environment.
  Highly organised and proactive, you can manage competing priorities, work independently and consistently deliver quality outcomes within tight timeframes.
• You are a people person.
  With strong communication and customer service skills, you build positive relationships, confidently manage enquiries and use sound judgement to resolve issues professionally.
• You are confident with technology and adaptable.
  You are comfortable using Microsoft Office and can quickly learn booking, invoicing and venue management systems while adapting to the changing needs of a busy events environment. Flexible availability, including evenings and weekends, will help you succeed in this role.

Essential to your success is physical agility and the level of fitness, strength and dexterity to carry out labouring and frequent heavy lifting & bending. As such, appointment to this position is subject to completion of a pre-employment medical assessment.

Our Culture & Employee Benefits

Council is committed to creating aninclusive, culturally diverse, healthy, skilled and dedicated workplace culture. As an employee you will enjoy a range of benefits and working styles to suit you:

• Wellbeing: Your wellbeing is important to us therefore we offer several different initiatives such as discounted health related memberships, fitness passport, employee assistance program and development opportunities.
• Flexibility:We know it is important to balance life and work; therefore, we offer flexible working including a 9-day fortnight and a hybrid WFH model that help you be your best.
• Extras:Those extras make a difference therefore we offer salary packagingoptions on novated leases, superannuation, smartphones and devices.

Further Information

Helpful information to assist you in completing your application is available on the Sunshine Coast Council website.

To learn more about Council’s vision and projects, you can view the Corporate Plan 2025-2030.

For specific enquiries contact Steve Gurr during business hours on 0488 980 ***.

We're working hard to create an inclusive workplace that reflects the diverse community we serve. If you require adjustments at any stage of the recruitment process, please reach out to the Recruitment Team *********@sunshinecoast.qld.gov.au.

At Sunshine Coast Council, we embrace differences in gender, age, ethnicity, race, cultural background including First Nations, disability, religion and sexual orientation. To deliver the best service to our region we want a workforce that reflects the diverse community that we serve. Sunshine Coast Council strongly encourages all suitable applicants to apply for this role.