Community Venues Coordinator

Shire of Cloncurry; Cloncurry Shire; On-site; AUD 87,000 - 90,000; Full time

Benefits offered by this job

Superannuation

Sick leave

Leave entitlements (5 weeks + loading)

Locality allowance

Job summary

Cloncurry Shire Council is seeking an organised, community-focused Community Venues Coordinator to join our Community and Cultural Services team. You will coordinate operating and hiring of venues, deliver customer service, and manage bookings from enquiry to post-event follow-up.

You will engage with residents, businesses and groups, coordinating setup, safety, inventories and financial records while improving processes and ensuring reliable venue operations.

Qualifications

• Experience in venue coordination or events.
• Strong organisational skills to manage multiple bookings.
• Excellent communication and stakeholder engagement.
• Ability to work occasional extra hours as required.

Responsibilities

• Manage venue bookings, hire docs, fees, bonds, access arrangements and handovers.
• Build productive relationships with community groups, businesses and event organisers.
• Coordinate venue setup, pack-down and cleaning with hirers and Council teams.
• Undertake venue inspections and coordinate maintenance and safety follow-ups.
• Maintain equipment inventories and stocktakes, coordinate hire, repairs and replacements.
• Keep booking and financial records, monitor venue use and provide operational reports.
• Improve booking processes and customer service for efficient operations.
• Occasionally work outside standard business hours.

Skills

Venue coordination

Customer service

Organization

Stakeholder engagement

Communication

Attention to detail

Education

Tertiary qualifications in event management or related field

Tools

Booking systems

Digital platforms

Job description

Cloncurry Shire Council is seeking an organised, community-focused Community Venues Coordinator to join our Community and Cultural Services team. This role offers the opportunity to work closely with residents, businesses and community organisations, coordinating Council’s venues and helping bring local events, activities and community programs to life.

What We Offer

• Full-Time - Queensland Local Government Industry (Stream A) Award - Level 5 - $86,700 - $89,700 per annum (Depending on Qualifications and Experience)
• Superannuation
• Personal (Sick) Leave
• Five weeks annual leave, with 17.5% leave loading
• Locality Allowance

About The Role

Reporting to the Manager Community and Cultural Services, you will coordinate the operation, presentation and hire of Council’s designated community venues and facilities. As the primary point of contact for hirers, you will deliver responsive customer service and manage venue arrangements from initial enquiry through to post-event follow-up.

The role combines community engagement, operational coordination and administrative accountability. You will work across Council teams and with service providers to ensure venues are ready for use, equipment is accounted for and operational matters are followed through to resolution. Your responsibilities will include:

Your responsibilities will include

• Managing venue bookings, hire documentation, fees, bonds, access arrangements and venue handovers.
• Building productive relationships with community groups, businesses and event organisers to encourage participation and appropriate use of Council facilities.
• Coordinating venue setup, pack-down and cleaning requirements with hirers, Council teams and service providers.
• Undertaking venue inspections, identifying maintenance and safety concerns, and coordinating timely follow-up of outstanding works.
• Maintaining accurate equipment inventories, undertaking stocktakes and coordinating equipment hire, repairs and replacement requirements.
• Maintaining booking and financial records, monitoring venue utilisation and providing operational reports and recommendations.
• Improving booking processes, operating procedures and customer service to support efficient, reliable venue operations.
• The role requires occasional work outside standard business hours.

About You

You bring a strong service ethic, practical judgement and the ability to turn competing demands into well-coordinated outcomes. You are confident engaging with different community groups, setting clear expectations and resolving issues professionally. You take responsibility for your work and follow through on commitments. Whether coordinating a booking, addressing a venue concern or reconciling equipment records, you recognise that attention to detail and clear communication make a difference to the community’s experience.

You will demonstrate

• Experience in venue coordination, facility operations, events, community services or a comparable customer-focused environment.
• Strong organisational skills, with the ability to independently prioritise work and coordinate multiple bookings and operational requirements.
• Effective communication and stakeholder engagement skills, including the ability to respond professionally to customer concerns.
• Practical problem‑solving skills and sound judgement in resolving routine matters and escalating issues requiring management attention.
• Experience coordinating maintenance, cleaning or facility presentation requirements and monitoring actions through to completion.
• Accurate administration, inventory management and record‑keeping skills, with confidence using booking systems and other digital platforms.
• Financial awareness and the ability to apply established procedures when administering fees, invoices, expenditure and recoverable costs.
• A collaborative approach and the ability to identify practical improvements to service delivery.

Mandatory Requirements

• Police clearance.
• Positive Working with Children Check (Blue Card), or the ability to obtain one.
• Current driver licence.

Desirable

• Tertiary qualifications or relevant studies in event management, marketing, business management, community services, sports management or a related field.
• Previous local government experience.
• Experience working within community venues or related industries.

For a more detailed job outline, please refer to the attached PD. Locals are encouraged to apply! Applications close on 30 October 2026 at 12 PM Cloncurry Shire Council reserves the right to commence recruitment prior to the closing date should a suitable candidate apply.PD - Community Venues Coordinator