Community Housing Tenancy Manager – Immediate Start

Edge Property & Real Estate Recruitment; Adelaide; On-site; AUD 66,000 - 94,000; Full time

Job summary

Edge Property & Real Estate Recruitment in Adelaide is seeking an experienced Tenancy Officer to manage a portfolio within the community housing sector, focusing on tenancy management, customer service and inspections to deliver positive tenant outcomes.

You will work closely with tenants, support services, maintenance teams and community organisations to deliver responsive tenancy services and help build safe, sustainable communities across South Australia.

Qualifications

• Previous experience in tenancy management, residential property management or housing services.
• Strong knowledge of the South Australian Residential Tenancies Act.
• Excellent communication, customer service and conflict resolution skills.
• Experience working with people from diverse backgrounds, including vulnerable and disadvantaged communities.
• Strong organisational skills and the ability to manage competing priorities.
• High attention to detail and accurate record-keeping skills.
• The ability to work independently while contributing positively to a team.
• Experience using property management systems and Microsoft Office.
• A proactive, solutions-focused approach.

Responsibilities

• Managing residential tenancies in line with the South Australian Residential Tenancies Act and community housing requirements
• Coordinating property allocations, tenant sign-ups, transfers and vacant properties
• Conducting routine, entry and exit inspections
• Managing rental accounts, rent reviews and payment arrangements
• Responding to tenancy enquiries and resolving issues with professionalism and empathy
• Coordinating maintenance requests with contractors and maintenance teams
• Preparing documentation and attending SACAT matters when required
• Maintaining accurate tenancy records and reporting
• Building strong relationships with support providers and community organisations
• Connecting tenants with appropriate support servicesContributing to tenant engagement and community development activities
• Supporting compliance, workplace safety and continuous improvement initiatives

Skills

Tenancy management

Property management

Communication

Customer service

Conflict resolution

Organisational skills

Record-keeping

MS Office

Independent work

Diversity & inclusion

Tools

Property management software

Microsoft Office

Job description

Edge Property & Real Estate Recruitment in Adelaide is seeking an experienced Tenancy Officer to manage a portfolio within the community housing sector, focusing on tenancy management, customer service and inspections to deliver positive tenant outcomes.

You will work closely with tenants, support services, maintenance teams and community organisations to deliver responsive tenancy services and help build safe, sustainable communities across South Australia.