Tenancy Officer / Property Manager (Community Housing)

Edge Property & Real Estate Recruitment; Adelaide; On-site; AUD 66,000 - 94,000; Full time

Job summary

Edge Property & Real Estate Recruitment in Adelaide is seeking an experienced Tenancy Officer to manage a portfolio within the community housing sector, focusing on tenancy management, customer service and inspections to deliver positive tenant outcomes.

You will work closely with tenants, support services, maintenance teams and community organisations to deliver responsive tenancy services and help build safe, sustainable communities across South Australia.

Qualifications

• Previous experience in tenancy management, residential property management or housing services.
• Strong knowledge of the South Australian Residential Tenancies Act.
• Excellent communication, customer service and conflict resolution skills.
• Experience working with people from diverse backgrounds, including vulnerable and disadvantaged communities.
• Strong organisational skills and the ability to manage competing priorities.
• High attention to detail and accurate record-keeping skills.
• The ability to work independently while contributing positively to a team.
• Experience using property management systems and Microsoft Office.
• A proactive, solutions-focused approach.

Responsibilities

• Managing residential tenancies in line with the South Australian Residential Tenancies Act and community housing requirements
• Coordinating property allocations, tenant sign-ups, transfers and vacant properties
• Conducting routine, entry and exit inspections
• Managing rental accounts, rent reviews and payment arrangements
• Responding to tenancy enquiries and resolving issues with professionalism and empathy
• Coordinating maintenance requests with contractors and maintenance teams
• Preparing documentation and attending SACAT matters when required
• Maintaining accurate tenancy records and reporting
• Building strong relationships with support providers and community organisations
• Connecting tenants with appropriate support servicesContributing to tenant engagement and community development activities
• Supporting compliance, workplace safety and continuous improvement initiatives

Skills

Tenancy management

Property management

Communication

Customer service

Conflict resolution

Organisational skills

Record-keeping

MS Office

Independent work

Diversity & inclusion

Tools

Property management software

Microsoft Office

Job description

Tenancy Officer / Property Manager (Community Housing)

Impact tenant experience through proactive issue resolution and support.

Enhance your skills in property management and community housing

$58/hour + super (3 months + temp role)

Tenancy Officer / Property Management

Adelaide City Fringe Location

$58/hour + super

Immediate Start Temporary Role

Excellent opportunity to transition from residential property management into community housing

To be considered, you must hold:

• Current Working with Children Check
• Current National Police Clearance
• Full Australian working rights
• Current South Australian Driver's Licence

About the Opportunity

We're looking for an experienced and people-focused Tenancy Officer to join a supportive team and manage a portfolio of residential properties within the community housing sector.

This is a rewarding role where you'll combine tenancy management, customer service, property inspections and stakeholder engagement to help create positive outcomes for tenants and communities.

You'll work closely with tenants, support services, maintenance teams and community organisations to deliver responsive tenancy services and help build safe, sustainable communities.

What You'll Be Doing

Reporting to the Team Leader, you will be responsible for the day-to-day management of a tenancy portfolio, including:

• Managing residential tenancies in line with the South Australian Residential Tenancies Act and community housing requirements
• Coordinating property allocations, tenant sign-ups, transfers and vacant properties
• Conducting routine, entry and exit inspections
• Managing rental accounts, rent reviews and payment arrangements
• Responding to tenancy enquiries and resolving issues with professionalism and empathy
• Coordinating maintenance requests with contractors and maintenance teams
• Preparing documentation and attending SACAT matters when required
• Maintaining accurate tenancy records and reporting
• Building strong relationships with support providers and community organisations
• Connecting tenants with appropriate support servicesContributing to tenant engagement and community development activities
• Supporting compliance, workplace safety and continuous improvement initiatives

We're keen to hear from candidates who have:

• Previous experience in tenancy management, residential property management or housing services
• Strong knowledge of the South Australian Residential Tenancies Act
• Excellent communication, customer service and conflict resolution skills
• Experience working with people from diverse backgrounds, including vulnerable and disadvantaged communities
• Strong organisational skills and the ability to manage competing priorities
• High attention to detail and accurate record-keeping skills
• The ability to work independently while contributing positively to a team
• Experience using property management systems and Microsoft Office
• A proactive, solutions-focused approach

What are we seeking ideally?

• Community housing or social housing experience
• Experience within not-for-profit organisations
• Understanding of SACAT processes and tenancy dispute resolution
• Experience using tenancy management software platforms

What's On Offer?

• Meaningful work that makes a real difference in people's lives
• Supportive and collaborative team environment
• Attractive casual hourly rate
• Ongoing training and professional development
• Varied and rewarding work where no two days are the same
• Opportunity to contribute to positive housing outcomes across South Australia

Mandatory Requirements

Before applying, please ensure you have:

• Current National Police Clearance
• Valid Working with Children Check
• Current South Australian Driver's Licence
• Full Australian working rights
• Availability to commence immediately
• Must be located and living in Adelaide (this is an immediate start role)