Community-Focused Retail Customer Service Pro

Australia Post; Sydney; Presencial; AUD 41.000 - 44.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Post Perks

Descripción de la vacante

Australia Post is seeking a friendly Retail Customer Service Officer in Sydney. This part-time role covers 25 hours per week across rotating shifts at Bondi Junction, Potts Point, Paddington, and nearby post offices.

You’ll be front-facing, handling sales and service and helping customers with parcels, mail, and payments. You’ll join a supportive team with paid training, opportunities for growth, and the chance to connect with the local community.

Formación

• Experience in customer service and/or cash handling.
• Ability to lift up to 16kg of mail and parcels regularly and stand for your shift.
• Upsell and promote products and services to customers.
• Promote and merchandise offerings as part of daily tasks.

Responsabilidades

• Perform customer sales and service transactions.
• Manage high value transactions accurately (cash, cheques, credit cards, EFTPOS).
• Conduct identity service transactions, including passport interviews.
• Assist with mail and parcel lodgements and associated costs.
• Build relationships by understanding customer needs and offering solutions.

Conocimientos

Customer service

Cash handling

Upselling

Identity services

Descripción del empleo

Australia Post is seeking a friendly Retail Customer Service Officer in Sydney. This part-time role covers 25 hours per week across rotating shifts at Bondi Junction, Potts Point, Paddington, and nearby post offices.

You’ll be front-facing, handling sales and service and helping customers with parcels, mail, and payments. You’ll join a supportive team with paid training, opportunities for growth, and the chance to connect with the local community.