Commercial Operations Coordinator

Phoenix Source and Select; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

Phoenix Source and Select in Melbourne's inner city seeks a Commercial Operations Coordinator to support project handovers, coordinate with project managers, builders and suppliers, and keep schedules on track from start to finish.

You will manage site visits, prepare check measure docs, monitor milestones with the supply chain, and handle variations while maintaining strong client relationships in a fast-paced environment.

Qualifications

• 2+ years' experience in administration, coordination or office support, preferably within window furnishings, construction or a similar commercial environment.
• Experience working with commercial building projects
• Strong written and verbal communication skills
• Excellent organisational skills and strong attention to detail

Responsibilities

• Manage individual commercial projects from handover by the Estimating team through to completion
• Coordinate with Project Managers to arrange site inspections and ensure projects are progressing in line with installation requirements
• Prepare check measure documentation and liaise with the Scheduling team to coordinate site visits
• Work closely with the Supply Chain team to monitor key project milestones and ensure stock is available in line with building programs
• Coordinate product arrivals and communicate with sites, Scheduling and installers to ensure installations are completed on time
• Manage variation requests from builders and clients, handling smaller variations directly and coordinating larger requirements with the Estimating team
• Work closely with supervisors, construction managers, estimators and other internal departments to ensure projects run smoothly

Skills

Coordination

Customer service

Organisation

Communication

MS Office

Tools

Scheduling software

ERP/CRM systems

Job description

Phoenix Source and Select – South Yarra VIC

Commercial Operations Coordinator

Inner City Melbourne | Hybrid - 3 Days Office / 2 Days WFH | National Window Furnishings Business

Our client is a highly regarded national window furnishings business servicing residential customers, commercial projects and volume builders across Australia.

They are seeking an experienced Commercial Operations Coordinator to support supervisors and management while coordinating individual jobs across large-scale commercial projects. This is a key role responsible for ensuring a smooth process between the company, builders, suppliers and installers from project handover through to completion.

About You

You will ideally have:

• Minimum 2 years' experience in administration, coordination or office support, preferably within window furnishings, construction or a similar commercial environment
• Experience working with commercial building projects
• Strong customer service skills and a professional telephone manner
• Excellent organisational skills and strong attention to detail
• The ability to multitask, prioritise and manage competing deadlines
• Strong written and verbal communication skills
• Confident computer skills and the ability to learn new systems quickly
• An outgoing and engaging personality with the ability to build strong relationships with customers, builders and internal teams
• The ability to work effectively under pressure and take ownership of your responsibilities

Key Responsibilities

• Manage individual commercial projects from handover by the Estimating team through to completion
• Coordinate with Project Managers to arrange site inspections and ensure projects are progressing in line with installation requirements
• Prepare check measure documentation and liaise with the Scheduling team to coordinate site visits
• Work closely with the Supply Chain team to monitor key project milestones and ensure stock is available in line with building programs
• Coordinate product arrivals and communicate with sites, Scheduling and installers to ensure installations are completed on time
• Manage variation requests from builders and clients, handling smaller variations directly and coordinating larger requirements with the Estimating team
• Work closely with supervisors, construction managers, estimators and other internal departments to ensure projects run smoothly

The Opportunity

This is an excellent opportunity to join a reputable and established national business offering a stable, long-term career in the commercial window furnishings industry.

If you have strong coordination and administration skills and enjoy working in a fast-paced commercial environment where attention to detail and customer service are key, we would love to hear from you.