Commercial Coordinator: Masterful Order Flow & Client Care

Residentia Group; Greater Dandenong; On-site; AUD 60,000 - 80,000; Full time

Job summary

Residentia Group is seeking an experienced Commercial Coordinator to keep orders moving, resolve issues, and ensure exceptional customer service from receipt to delivery.

The role involves coordinating wholesale orders and commercial projects, managing ERP and manual workflows, and collaborating with sales, warehouse, inventory, logistics and finance teams to fulfil commitments in a fast-paced environment.

Qualifications

• Demonstrated experience coordinating orders and commercial projects.
• Strong attention to detail and accuracy in documentation.

Responsibilities

• Coordinate wholesale orders and commercial projects from receipt to delivery.
• Process orders through ERP and manage manual workflows as needed.
• Check order details, pricing, quantities, and delivery requirements for accuracy.
• Monitor outstanding orders, backorders, stock availability and delivery schedules.
• Liaise with customers to provide updates and resolve enquiries.
• Collaborate with sales, warehouse, inventory, logistics and finance teams to fulfil orders.

Skills

Attention to detail

Customer relationship skills

Communication skills

Multitasking

Tools

ERP system

Job description

Residentia Group is seeking an experienced Commercial Coordinator to keep orders moving, resolve issues, and ensure exceptional customer service from receipt to delivery.

The role involves coordinating wholesale orders and commercial projects, managing ERP and manual workflows, and collaborating with sales, warehouse, inventory, logistics and finance teams to fulfil commitments in a fast-paced environment.