Sales Support Coordinator — CRM & Orders

Carrier; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Attractive salary package

Full time opportunity

Ongoing training and development

Job summary

Carrier Global Corporation is seeking a Sales Support Coordinator for its Australia Residential & Light Commercial business. The role provides administrative, commercial and operational support to the RLC sales team, coordinating enquiries, opportunities and quotations, and maintaining CRM and order accuracy.

The position emphasizes collaboration with sales, logistics, finance and technical teams, with a focus on accurate pricing, product details, stock and delivery requirements.

Qualifications

• Experience in sales support or customer service.
• Proficiency in CRM, order management, and Microsoft Office.
• Excellent written and verbal communication.
• Strong organizational skills and ability to manage priorities.
• Experience with HVAC, building services, or technical products is valued.

Responsibilities

• Provide day-to-day administrative and operational support to the RLC sales team.
• Coordinate customer enquiries, opportunities, pricing requests and quotations.
• Maintain CRM records, sales pipelines and customer information.
• Process and coordinate customer orders with pricing, stock details, and delivery requirements.
• Liaise with sales, logistics, finance and technical teams for seamless order processing.
• Support sales reporting and continuous improvement of internal processes.
• Assist with product launches, marketing campaigns, customer events and sales promotions.
• Bring previous experience in sales support, administration or customer service, with strong organisational skills, attention to detail and proficiency in Microsoft Office.

Skills

Customer-focused

Organisational skills

Attention to detail

Communication skills

Team collaboration

Tools

CRM systems

SAP

Microsoft Office

Job description

Carrier Global Corporation is seeking a Sales Support Coordinator for its Australia Residential & Light Commercial business. The role provides administrative, commercial and operational support to the RLC sales team, coordinating enquiries, opportunities and quotations, and maintaining CRM and order accuracy.

The position emphasizes collaboration with sales, logistics, finance and technical teams, with a focus on accurate pricing, product details, stock and delivery requirements.