Commercial Coordinator

Akzo Nobel; City of Melbourne; On-site; AUD 60,000 - 90,000; Full time

Job summary

Akzo Nobel is seeking a Commercial Coordinator to join our ANZ commercial team, driving data integrity, reporting, and sales support across the business. You will work in a structured environment, balancing independent work with cross-functional collaboration.

You will maintain CRM data, produce regular sales reports across states, distributors, and product categories, support ordering and invoicing processes, and assist with budgets and performance tracking.

Qualifications

• Advanced proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint).
• Experience with Salesforce or other CRM platforms is highly desirable.
• Strong data analysis and reporting capabilities.
• SAP experience is desirable.
• Ability to produce high-quality reports and presentations.

Responsibilities

• Maintain and manage CRM data to ensure accuracy and reporting.
• Create daily, weekly, and monthly sales reports across states, distributors, and product categories.
• Coordinate export orders and container movements; liaise with customers, distributors, warehouses, and freight partners.
• Issue invoices, process credits, and monitor monthly billing for central customers.
• Provide general administrative support to the commercial team.

Skills

Attention to detail

Data analysis

Communication skills

Project coordination

Customer focus

Tools

Salesforce

SAP

MS Office

Excel

Job description

Join our commercial team and play a key role in driving operational excellence, data integrity, and sales support across the business. We’re seeking a highly organised and commercially minded Commercial Coordinator who thrives in a structured environment and enjoys balancing independent work with cross-functional collaboration.

In this role, you will provide advanced support to the commercial and sales teams, manage key systems and reporting, and help ensure smooth end-to-end customer and order processes. If you have strong attention to detail, excellent communication skills, and a passion for efficiency, we’d love to hear from you.

Key Responsibilities

Maintain and manage CRM data to ensure accuracy and completeness, including user access administration and report creation.

Develop and deliver daily, weekly, and monthly sales reports across states, distributors, and product categories.

Build reporting systems and work closely with state sales managers on budget monitoring and performance tracking.

Identify critical supply shortages or overstock (SLOB) items and provide feedback for demand planning and forecasting.

Coordinate export orders and container movements for New Zealand customers; manage internal commercial installation orders and liaise with customers, distributors, warehouses, purchasing, and freight partners.

Support customer service and sales teams with troubleshooting on orders, lead times, logistics issues, and related enquiries.

Issue invoices, process credits, prepare account statements, and monitor monthly billing reports for central billing customers.

Provide general administrative support to the commercial team as required.

About You

High level of professionalism, ethics, and integrity, with the ability to work independently.

A strong team player with the ability to navigate challenges and demonstrate flexibility and adaptability.

A continuous improvement mindset with a strong focus on efficiency and accuracy.

Excellent interpersonal skills with a customer-centric approach.

Professional verbal and written communication skills.

Advanced proficiency in MS Office applications (Word, Excel, Outlook, PowerPoint).

SAP experience is highly desirable.

Strongly preferred experience with CRM platforms, particularly Salesforce.

Solid background in data analysis and/or business analysis is strongly preferred.

Proven ability to produce high-quality reports, presentations, and briefing materials.

Strong attention to detail and excellent multitasking skills.

Proactive, self-sufficient, and able to take initiative to get things done.

Availability for an immediate start is highly preferred.

Why Join Us?

Be part of a supportive and collaborative ANZ team environment.

Contribute directly to key commercial functions and overall business performance.

Work within a respected global coatings business that values quality and innovation.