Sales Support Coordinator

Sharp and Carter; City of Melbourne; Hybrid; AUD 72,000 - 98,000; Full time

Benefits offered by this job

Hybrid working

Scoresby location

Immediate start

Job summary

Sharp and Carter is seeking a Sales Support Coordinator to assist the National Sales Manager and the wider commercial team from Scoresby. The role combines sales support, customer service and administration, with hybrid working options.

You will handle enquiries, quotes and orders, track activities in Excel, and coordinate stock and customer requirements while liaising with multiple internal teams. This is a 14-month parental leave cover with potential for longer-term opportunities.

Qualifications

• Experience in Sales Support, Sales Coordination, Customer Service or Internal Sales.
• Strong administration and organisational skills.
• Experience in B2B, wholesale, distribution or product-based environment is highly regarded.

Responsibilities

• Provide day-to-day support to the National Sales Manager and wider sales team.
• Manage incoming enquiries from key commercial customers.
• Prepare and process quotes and purchase orders.
• Track quotes, orders and outstanding actions using Excel.
• Coordinate stock availability and customer requirements.
• Follow up deliveries and resolve order-related issues.
• Liaise with Sales, Logistics, Technical Service and other internal teams.
• Maintain accurate customer and order information within CRM and internal systems.
• Provide general sales administration and coordination support as required.

Skills

Sales support

CRM systems

Excel reporting

Stakeholder management

Attention to detail

Tools

SAP

CRM systems

Excel

Job description

The Opportunity

We are currently partnering with a well‑established global organisation based in Scoresby to recruit a Sales Support Coordinator for a 14-month parental leave cover, with the potential for a permanent opportunity longer term. This is a varied role combining sales support, customer service and administration, working closely with the National Sales Manager and broader commercial team. You will play a key role in supporting commercial customers and the national sales team, managing enquiries, quotes, orders and day‑to‑day coordination. This is a great opportunity for someone who enjoys variety, takes ownership and is confident juggling multiple priorities.

Key Responsibilities

• Provide day‑to‑day support to the National Sales Manager and wider sales team
• Manage incoming enquiries from key commercial customers
• Prepare and process quotes and purchase orders
• Track quotes, orders and outstanding actions using Excel
• Coordinate stock availability and customer requirements
• Follow up deliveries and resolve order‑related issues
• Liaise with Sales, Logistics, Technical Service and other internal teams
• Maintain accurate customer and order information within CRM and internal systems
• Provide general sales administration and coordination support as required

About You

• Previous experience in Sales Support, Sales Coordination, Customer Service or Internal Sales
• Strong administration and organisational skills
• Experience within a B2B, wholesale, distribution or product‑based environment highly regarded
• Experience using CRM systems
• SAP experience highly desirable
• Confident using Microsoft Excel for reporting and tracking
• Excellent attention to detail and accuracy
• Strong communication and stakeholder management skills
• Proactive, resourceful and solutions‑focused
• Confident managing multiple priorities and taking ownership of tasks

The Benefits

• $85,000 plus superannuation
• Potential for a permanent opportunity
• Hybrid working
• Scoresby location
• Join a well‑established global organisation
• Supportive and collaborative team environment
• Varied role supporting a national commercial team
• Immediate start