Coates Branch Manager

Coates; Melbourne; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Incentive bonus

Tool of Trade vehicle or vehicle allow

Purchased additional leave

Novated leasing and salary sacrifice

Job summary

Coates in Campbellfield, Melbourne, seeks an experienced leader to take ownership of the branch, drive operational and commercial success, and lead a high-performing team across operations and customer-facing functions.

You will be accountable for branch performance, budgets, costs and safety, while building strong customer relationships and pursuing growth opportunities in a fast-paced environment.

Qualifications

• Proven leadership experience in branch, operations, industrial services, equipment hire, transport, logistics, construction or a similar environment.
• Strong commercial acumen with accountability for branch performance.
• Demonstrated ability to lead, coach and develop teams.

Responsibilities

• Lead and own overall branch performance and P&L.
• Develop and manage a high-performing team across ops, service and customer care.
• Drive revenue, profitability and customer satisfaction.
• Oversee fleet, equipment readiness and compliance.
• Manage branch budgets and cost controls.
• Ensure safety culture and quality standards.

Skills

Leadership

Commercial acumen

People development

Customer focus

Problem solving

Communication

Job description

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This is an exciting opportunity for a commercially minded leader to take ownership of our Campbellfield Branch in Melbourne's northern suburbs. You'll thrive in a fast-paced environment, enjoy developing high-performing teams, and be accountable for driving operational excellence, customer satisfaction and strong financial outcomes, including branch P&L performance.

What you'll be doing

Reporting to the Regional Manager, you'll be responsible for the overall performance of the branch, leading a diverse team across operations, service and customer-facing functions.

Key responsibilities include:

• Leading and championing our Safety First culture
• Driving branch performance across revenue, profitability and customer satisfaction
• Managing and developing a high-performing team
• Overseeing fleet availability, utilisation and equipment readiness
• Building strong customer relationships and identifying opportunities for growth
• Delivering operational excellence across equipment movements, servicing and compliance
• Managing branch budgets, costs and business performance metrics
• Ensuring policies, procedures and quality standards are maintained

About you

To be successful in this role, you'll bring:

• Proven leadership experience in branch, operations, industrial services, equipment hire, transport, logistics, construction or a similar environment
• Strong commercial acumen with accountability for branch performance
• Demonstrated ability to lead, coach and develop teams

Taking ownership of branch P&L performance, including budgeting, cost control and margin management.

• A customer-centric approach and the ability to build lasting relationships
• Strong organisational, communication and problem-solving skills
• A commitment to creating a safe and compliant workplace

What's in it for you?

• Attractive salary package, incentive bonus and Tool of Trade vehicle or vehicle allowance
• Career development and progression pathways within a market-leading organisation
• Access to employee discounts, benefits and wellbeing programs
• Purchased additional leave program
• Novated leasing and salary sacrifice options
• 12 weeks Paid Parental Leave in addition to the Government Paid Parental Leave Scheme
• Volunteering opportunities through the Coates Foundation
• Be part of a collaborative, safety-focused culture where your leadership can make a real impact

If you're an experienced leader looking to make a meaningful impact while driving operational and commercial success, we'd love to hear from you.

Looking for more reasons to join Coates?

At Coates, we know that people, organisations and communities thrive when everyone feels valued and included.

We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.

But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all.

Visit careers.coates.com.au to learn more about our values and opportunities.

Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.